Julie Regalado
Lancaster,CA
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized store. Strong focus on teamwork and leadership, adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer and volunteer relationships.
Overview
18
18
years of professional experience
Work History
Cashier/Front Desk Clerk
New To You Thrift Shop
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new volunteers on duties and best practices, improving overall staff performance.
- Collaborated with manager to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Set up new sales displays each week with fresh merchandise.
Teller
CheckSmart Financial
10.2010 - 12.2018
- Responsible for receiving and paying out money and processing loans while documenting and filing records of customer transactions and payments
- Executed different types of services and transactions including accepting payments, secured, unsecured auto loan processing, filing documents, issuing receipts, collections, and transferring funds, cashing checks, among other duties such as;
- Processing store's daily cash and check deposits
- Maintaining daily cash levels
- Processing loan, western union, money order and bill payments
- Debt collection
- Preparing daily reports and statements
- Creating and maintaining customer accounts
- Accurate operation of Point-of-Sale system both electronically and manually
Crew Member
Round Table Pizza
07.2007 - 07.2010
- Provided excellent customer service and teamwork while performing assigned duties such as;
- Taking customer orders with use of Point of Sale system, both in person and over the phone
- Served and prepared customer orders
- Ensured overall cleanliness of restaurant and its health and safety standards
- Salad bar replenishment
- General cleaning of dining area, rest rooms, and front and back restaurant areas
- Washed dishes, glasses, pans, utensils, etc
- Prepared pizza boxes, fill napkin holders and condiments
Education
Antelope Valley College
Skills
- Cash handling
- Sales reporting and reconciliation
- Customer service excellence
- Jewelry knowledge, cleaning and pricing
- Vintage items and toys repair, knowledge and pricing
- Managing store boutique section and front case
- Creating new displays
- Restring and repair porcelain dolls
- Managing the store Instagram account
- Organizing, labeling and maintaining all sections on sales floor
- Kids clothing and toy pricing (enhanced kids section)
- Adaptable and flexible
- Volunteer training and mentoring
- Able to take charge and run the store independently
- Shows much initiative starting projects and moving donations
Timeline
Cashier/Front Desk Clerk
New To You Thrift Shop
10.2021 - Current
Teller
CheckSmart Financial
10.2010 - 12.2018
Crew Member
Round Table Pizza
07.2007 - 07.2010
Antelope Valley College
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