Julianna Rivera
Oakville,ON
Summary
Enthusiastic and dedicated individual with a strong foundation in electrical systems and a keen interest in hands-on work. Recently completed a pre-apprentice program, where I gained practical skills in installation, repair, and troubleshooting of electrical systems. Committed to safety and adhering to industry standards, I thrive in collaborative environments and am eager to learn from experienced professionals. Ready to contribute my skills and passion for electrical work to a dynamic team.
Overview
5
5
years of professional experience
Work History
Electrical Associate & Head Cashier
Home Depot
09.2021 - Current
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication.
- Built rapport with local contractors and electricians, generating valuable leads.
- Maintained up-to-date knowledge of industry trends, ensuring accurate information was relayed to customers.
Shift Supervisor
Tim Hortons
06.2019 - 12.2021
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Education
Associate of Applied Science - Electrical Engineering Technician
Sheridan College Institute of Technology And Advanced Learning
04.2023
High School Diploma -
Holy Trinity Catholic Secondary School
06.2020
Skills
- Customer Relations
- Team Goals
- Employee Training and Supervision
- Integrity and Dependability
- Customer Satisfaction
- Adaptable and Flexible
- Electrical Safety Awareness
- Electrical product knowledge
Timeline
Electrical Associate & Head Cashier
Home Depot
09.2021 - Current
Shift Supervisor
Tim Hortons
06.2019 - 12.2021
Associate of Applied Science - Electrical Engineering Technician
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Holy Trinity Catholic Secondary School
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