ARYAN THAKUR
The Home Depot Store
Surrey,Canada
3
Languages
1
Certification
3
years of professional experience
Customer-focused professional with over 4 years of experience in customer service, retail sales, and e-commerce, recognized for delivering effective support and fostering positive relationships. Experienced in family caregiving for individuals with dementia, demonstrating strong communication, problem-solving, and teamwork skills. Associate Degree in Human Psychology and Cognitive Behavior, with Emergency First Aid Level 1 and CPR certification, dedicated to promoting independence and well-being.
Work History
Head Cashier/Retail Sales Associate/Customer Service Representative
3 Years 4 Months- Implemented improvements in checkout processes to enhance customer satisfaction and reduce wait times.
- Guided new associates through register operations and customer service best practices to ensure compliance with company standards.
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Enforced compliance with store policies and procedures, promoting a safe and organized checkout experience.
- Conducted regular inspections to ensure safety and security compliance across designated areas.
Graveyard Associate
2 Years 1 Month- Led team initiatives to enhance customer service and satisfaction levels.
- Managed inventory accuracy, including SKU verification, stock rotation, and identification of expired
products. - Handled sensitive customer and order data while meeting privacy and confidentiality requirements.
- Monitored stock levels and supported timely replenishment to maintain product availability.
- Maintained organized storage areas to support a safe, clean, and efficient work environment.
Volunteer
1 Year 5 Months- Coordinated food distribution efforts, ensuring timely service to people in need.
- Analyzed and improved inventory management workflows to ensure effective resource utilization and waste reduction.
- Supported coordination of special events and programs to enhance community engagement.
- Supported inventory management and ensured proper handling of food items.
Education
Associate of Arts - Humanities
No Degree - Assistant Pharmacy Certificate
Skills
Customer relations
Issue resolution
Team Collaboration & Effective Communication
Retail Safety Procedures
Order
Inventory & Expiry Management
Point of Sale Operations
POS & Pharmacy Systems
Patient Confidentiality
Privacy & Regulatory Compliance
Person-Centered Care & Client Advocacy
Customer Engagement Strategies
Customer Behavior Insights
First Aid & CPR Certified
Detail orientation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- First Aid Level 1 and CPR certified
- Class 5 driving license
- Pharmacy assistance certificate
Timeline
Volunteer
Surrey Food Bank
04.2024 - 09.2025Read More
Graveyard Associate
Save on Foods
08.2023 - 09.2025Read More
Head Cashier/Retail Sales Associate/Customer Service Representative
The Home Depot Store
03.2023 - CurrentRead More
Alexander College
Associate of Arts from Humanities
Read More
Apex Community College
No Degree from Assistant Pharmacy Certificate
Read More