Julianna MacNeil
Oakville,ON
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Oakville Chamber of Commerce
07.2022 - 09.2022
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Assisted in organizing networking events for current members and promote membership to local businesses.
- Handled client correspondence and tracked records to foster office efficiency.
- Contributed to development of networking and informational events for members focused on growing their businesses.
- Interacted with sponsoring partners, and professional services personnel to direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared business professional PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Performed research to collect and record industry data.
- Assisted the president in gathering and uploading necessary audit documents
- Created proposals and organized pursuit documentation to support the digital and communications lead.
- Shadowed the digital and communications lead in different situations to increase marketing knowledge.
- Contributed to mock-ups, email campaigns and social media content.
- Collaborated with Chamber team members to help expand marketing channels.
- Worked in team environment to maintain high levels of productivity.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Cashier
Herridge's Farm Fresh Market
06.2020 - 07.2022
- Operated cash register for cash, cheque, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Designed and constructed advertising signs to attract customers and promote sales.
- Set up new sales displays often, to highlight local and seasonal products.
- Designed and presented social media campaign ideas.
- Collaborated with team members to help expand marketing channels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $900 or more per shift.
- Greeted over 100 customers per day.
Information Officer
Elections Canada
09.2021 - 09.2021
- Addressed voter questions and concerns.
- Increased customer service success rates by quickly resolving issues.
- Checked elector identification and eligibility and marked elector numbers in register.
- Coordinated with poll team to verify proper placement and quantities of ballots and equipment.
- Counted voter ballots to prepare official reports of election results.
- Closed voting booths by sealing ballot boxes and turning in votes.
- Volunteered to help with special projects of varying degrees of complexity.
Tutor
Kumon Math and Reading Centre
09.2019 - 02.2020
- Collaborated with students to complete homework assignments, guiding them how to fix their mistakes.
- Motivated students towards learning and completing work in an efficient manner.
- Worked with students in classroom environments to provide educational support.
Education
Bachelor of Commerce - Marketing Management Co-op
University of Guelph
Guelph, ON06.2027
High School Diploma -
Oakville Trafalgar High School
Oakville, ON06.2022
Skills
- Advanced MS Office Suite Knowledge
- Customer Service
- Trend Analysis
- Social Media Expertise
- Social Media Digital Marketing
- Promotions and Marketing Strategies
- Marketing and Advertising
- Sales Techniques
- Issue Resolution
- Verbal and Written Communication
- Data Management
- Planning Events
Hobbies
Black Belt - Trained in Karate for 8 years, achieving my black belt in 2020 from No Limits Martial Arts
Small Business - I personally manage several online platforms communicating and selling second-hand clothing to customers nationwide. I have successfully grown these platforms to engage with over 4,500 followers across Instagram, Depop, and Poshmark. Since starting in 2019, I have made over 300 sales, shipping to almost all provinces and territories in Canada. This business was founded through my passion for clothing, but has succeeded with my experiential knowledge of the clothing market and social media marketing skills. I enjoy interacting with my customers and encouraging sustainability through selling premium quality second-hand clothing items.
Timeline
Administrative Assistant
Oakville Chamber of Commerce
07.2022 - 09.2022
Information Officer
Elections Canada
09.2021 - 09.2021
Cashier
Herridge's Farm Fresh Market
06.2020 - 07.2022
Tutor
Kumon Math and Reading Centre
09.2019 - 02.2020
Bachelor of Commerce - Marketing Management Co-op
University of Guelph
High School Diploma -
Oakville Trafalgar High School
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