Bouchra Khatam

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.

• Directed customer communication to appropriate department personnel
• Reconcile accounts payable and receivable.
• Greeting customers and direct them to the proper field
• Prepare employees’ compensation by the end of each month using payroll software
• Responded effectively to sensitive inquiries or complaints
• Report on payroll expenses
• Enter new employees’ data (e.g. bank accounts and tax identification numbers) into internal database
• Assessed reports and adjusted workflows to realign with targets
• Delegated work to staff, setting priorities and goals
• Formed and sustained strategic relationships with clients
• Collect and verify timekeeping information for all employees.
• Calculate pay according to hours worked incorporating leaves a

• Completed comprehensive face-to-face interviews with subjects,
• Maintained organized records of all information and material pertinent to open investigations.
• Electronically submit all information to the bank so pays can be issued on time
• Trained and mentored field investigators and worked with team.
• Calculate pay according to hours worked incorporating leaves and overtime.
• Verify employee hours worked

• Monitored office inventory to maintain supply levels
• Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
• Calculate bonuses and commissions when appropriate.
• Manage and calculate taxes and deductions.
• Pays employees by calculating pay and deductions and issuing checks.
• Performing data entry and reconciling timecards
• Answering inquiries from employees and vendors
• Ensuring compliance with current government regulations

General Administration,