Julianna Goldie
Aldergrove,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Call Agent
Panago Pizza
12.2018 - Current
- Leveraged scripts and other resources to answer questions and direct to appropriate resources.
- Handling high volume of inbound calls per shift to help place customer orders, offer service information and generate quotes.
- Developed extensive knowledge of products and services to better assist customers.
Server
Granada Family Restaurant
02.2022 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Floor Associate
Hidden Treasures Thrift Store
04.2017 - 10.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, tagged clothing, arranged the clothing racks.
Education
High School Diploma -
Bakerview Centre for Learning
Abbotsford, BC06.2022
Skills
- Punctual
- Problem Solving Skills
- Answering Questions
- Complaint Resolution
- Customer Communications
- Customer Service
- Fast Learner
- Clear Communication
Languages
English
Native or Bilingual
Certification
Serving it Right certificate November 2022-November 2026
Timeline
Server
Granada Family Restaurant
02.2022 - 06.2022
Call Agent
Panago Pizza
12.2018 - Current
Floor Associate
Hidden Treasures Thrift Store
04.2017 - 10.2017
High School Diploma -
Bakerview Centre for Learning
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