Night Supervisor with over two years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.
Overview
4
4
years of professional experience
Work History
Night supervisor
BIC
Brisbane, Queensland, Australia
10.2021 - Current
Ensure assigned properties are cleaned and maintained to the highest standard
Assist in the training of all commercial cleaning associates, ensuring that all associates have a complete understanding of the company policy, procedures and expectations
Supervise cleaning associates, ensuring they meet with the highest standards of cleanliness
Maintain control of establishment keys in accordance with departmental procedures and customer security
Report incidents, procedure, or safety violations to management
Evaluates employee performance, conduct on-the-job training and coaching when necessary, and initiate disciplinary action of associates when appropriate
Maintained impeccable lobby, directing work of cleaning staff and personally monitoring appearance.
Personal Care Assistant
Coorparoo Aged Care
Brisbane, Queensland
05.2022 - 07.2024
Supported activities of daily living such as bathing, dressing, and grooming
Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities
Implemented restorative and supportive care, including ambulating and positioning
Helped maintain resident quality of life through walks, small group activities and individual visits
Assisted patients with moving between bed and wheelchair and helped clients reach bathroom facilities
Monitored residents' conditions and reported changes to nursing staff or supervisor for handling
Met clients' social and emotional needs with caring companionship
Empowered residents to complete tasks within individual capacity
Supported patients to continue participating in daily living activities
Reported changes in physical, mental and emotional conditions to nursing staff
Assisted patients by providing dignified personal care
Checked on residents multiple times throughout shift.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Cleaner, Housekeeping Cleaner
Care
Brisbane, Australia
05.2020 - 03.2021
Vacuuming
Dusting and wiping tables, chairs and desks
Removing rubbish and recyclable material
Mopping
Personal, Maintained clean, safe, and well-organized patient environment
Offered companionship and kindness to elderly patients
Assisted clients with daily living needs to maintain self-esteem and general wellness
Provided safe mobility support to help patients move around personal and public spaces
Developed a deep understanding of the physical, emotional, and psychology demands of caregiving
I have honed my skill in assisting with activities of daily living.
Education
Diploma - Community Service -
Sarina Russo Institute
11.2023
certificate III - Individual Support -
Sarina Russo instute
09.2022
Technology - Ecology and Tourism -
University of Antioquia
05.2010
Skills
The ability to create a rapport with people of different ages and different cultures
A remarkable memory, excellent communications skills and a second to none ability to place accurate orders
Accuracy and Efficiency
A strong customer service ethic and a desire to help people