Julian Armstrong
Burnaby,BC
Summary
Dedicated professional with experience at Volkswagen, excelling in vehicle detailing and lot inventory management. Recognized for enhancing customer satisfaction through effective communication and proactive problem-solving. Proven ability to maintain cleanliness standards and operate vehicles safely, contributing to a well-organized and efficient dealership environment.
Overview
14
14
years of professional experience
Work History
Lot Attendant
Volkswagen
Port Moody, BC
12.2024 - Current
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Followed safety protocols for personal, guest and automobile safety.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Kept facilities well-lit and marked to improve safety and navigation.
- Strengthened customer trust by ensuring all vehicles were locked and secured at end of each day.
- Prepared vehicles for delivery to customers, ensuring they were clean and fueled.
- Facilitated smooth operation during peak times by efficiently managing flow of vehicles to and from lot.
- Reduced retrieval times, organizing keys and related documentation efficiently.
- Responded to customer requests efficiently and with knowledgeable assistance.
Warehouse Assistant
Prosol Inc.
Burnaby, BC
05.2022 - 03.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Property Management Assistant
Atira Property Management
Vancouver, BC
08.2019 - 12.2022
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
Car Detailer
Ferreira Collision
Vancouver, BC
06.2015 - 08.2016
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Assisted with inventory control measures, ensuring adequate stock levels of necessary supplies at all times.
- Refilled gas tanks and documented fluid levels.
Warehouse Worker
Parkland Industries
Burnaby, BC
05.2011 - 07.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Education
G.e.d -
Fleetwood Park Secondary
Surrey, BCSkills
- Dependability
- Vehicle detailing
- Cleanliness standards
- Vehicle inspection
- Initiative-taking
- Basic automotive maintenance
- Vehicle operation
- Safe driving
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Conflict resolution
- Professionalism
Languages
English
Full Professional
Timeline
Lot Attendant
Volkswagen
12.2024 - Current
Warehouse Assistant
Prosol Inc.
05.2022 - 03.2024
Property Management Assistant
Atira Property Management
08.2019 - 12.2022
Car Detailer
Ferreira Collision
06.2015 - 08.2016
Warehouse Worker
Parkland Industries
05.2011 - 07.2013
G.e.d -
Fleetwood Park Secondary