Jason Moberg
Regina,SK
Summary
Dependable technician with extensive experience in broadband and fiber optic installation. Known for strong problem-solving skills and adherence to safety protocols, contributing to seamless project completions and enhanced customer satisfaction.
Overview
30
30
years of professional experience
Work History
Lot Attendant
Wheaton Kia
Regina, Saskatchewan
03.2024 - Current
- Organized vehicle inventory in designated lot areas for efficient access.
- Conducted routine inspections of vehicles to ensure cleanliness and presentation.
- Maintained cleanliness of the lot, including sweeping and debris removal.
- Inspected vehicles for damage upon arrival and departure from lot.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Skid Steer certified for snow clearing and other duties.
Fiber Optic Technician
Upwards Utilities Contracting Inc.
Regina, Saskatchewan
09.2023 - 02.2024
- Installed and terminated fiber optic cables in residential and commercial settings.
- Assisted in troubleshooting network issues using specialized diagnostic tools.
- Collaborated with team members to complete installation projects efficiently and safely.
- Followed safety protocols during all installation and maintenance operations consistently.
- Installed outside plant fiber optics in manhole and telco boxes.
Broadband Technician
Access Communications
Regina, Saskatchewan
02.2011 - 08.2023
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Briefed customers on equipment, usage, and product specification.
- Adhered to all OSHA and company-defined safety and workplace regulations.
- Repaired damaged lines or other infrastructure due to natural disasters or vandalism.
- Ensured all installations were completed according to industry standards and regulations.
- Trained new technicians on installation techniques and safety procedures.
- Replaced faulty components such as cables, connectors, switches.
- Analyzed system logs to detect potential problems before they occurred.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Installed and repaired distribution racks and cables.
- Ran wires between components and to outside cable systems.
- Demonstrated strong knowledge of industry equipment.
- Diagnosed and resolved service outages using industry-standard tools and techniques.
Cable Installation Technician
Access Communications
Regina, Saskatchewan
10.2001 - 02.2011
- Installed cable services for residential and commercial customers.
- Tested and verified signal strength for optimal service quality.
- Maintained tools and equipment to ensure operational readiness.
- Educated customers on product features and usage effectively.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Inspected existing wiring infrastructure to identify any problems or defects in the system.
- Trained junior technicians on proper installation techniques for various types of cabling.
- Repaired damaged cables caused by weather conditions or improper handling.
- Configured IP addresses on routers or modems according to customer requirements.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Ensured compliance with local, state, and federal regulations and safety standards.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Pulled lines to proper tension for safety and durability of installation work.
Cable Auditor/Collections/Disconnects
Cable Relations
Regina, Saskatchewan
09.1995 - 10.2001
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanour.
- Negotiated to collect balance in full.
- Achieved performance goals on consistent basis.
- Established relations with customers to encourage payment of delinquent accounts.
- Generated and distributed monthly customer statements.
Education
High School Diploma -
F.W. Johnson Collegiate
Regina, SK08-1989
Skills
- Attention to detail
- Problem solving
- Dependability
- Cleanliness standards
- Safety procedures
- Time management
- Technical troubleshooting
- Skid steer operation
- Multitasking capacity
Timeline
Lot Attendant
Wheaton Kia
03.2024 - Current
Fiber Optic Technician
Upwards Utilities Contracting Inc.
09.2023 - 02.2024
Broadband Technician
Access Communications
02.2011 - 08.2023
Cable Installation Technician
Access Communications
10.2001 - 02.2011
Cable Auditor/Collections/Disconnects
Cable Relations
09.1995 - 10.2001
High School Diploma -
F.W. Johnson Collegiate