Julian Alfonso
Pomona
Summary
Friendly and self-motivated computer science student with 2+ years of experience in fast-paced food, beverage, and retail environments. Strong background in coffee and espresso preparation, food service, alcohol handling, retail, and customer service. Extensive experience and proven ability to deliver excellent service under pressure, maintain clean and organized workspaces, and collaborate effectively with team members. Enthusiastic about serving customers and ensuring a consistently positive and welcoming experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin'
08.2022 - 08.2023
- Operated espresso machines, coffee grinders, and other beverage-making equipment
- Prepared and served various hot/iced coffee beverages with consistency, speed, and attention to individual customer personalizations
- Maintained strict cleanliness and food safety standards across coffee and food prep stations, in accordance with health regulations
- Trained new team members on drink/food preparation procedures, as well as customer service interactions
- Restocked and managed inventory to ensure product freshness and minimize waste
- Handled cash and electronic transactions with accuracy, efficiency, and professionalism
Student Worker
Innovation Brew Works
11.2023 - 05.2024
- Prepared and served various hot food items in a fast-paced, pub-style kitchen environment
- Served craft beers and alcoholic beverages responsibly and in accordance with legal/safety guidelines
- Maintained cleanliness and organization of the service line, kitchen area, and bar stations to upload health/safety standards
- Collaborated with fellow students to ensure smooth operations during peak hours and special events
- Provided friendly customer service to create a welcoming dining experience for students, staff, and visitors
Sales Associate
UNIQLO
07.2024 - 07.2025
- Provided attentive, efficient customer service in a fast-paced retail setting, ensuring an enjoyable shopping experience
- Assisted customers with product knowledge including sizing and styling
- Replenished inventory, supported floor reorganization, and pushed product launches to consistently meet or exceed daily sales goals
- Maintained a clean and organized sales floor, fitting rooms, and back of house to ensure smooth store operations
- Worked collaboratively with team members to maintain a productive work environment and ensure daily store goals were met
Education
Computer Science
California State Polytechnic University, Pomona
Pomona, CA05-2027
Skills
- Coffee and Espresso Preparation
- Fast-Paced Service
- Food Preparation
- Customer Service
- POS System Operation
- Food Health and Safety Compliance
- Line Maintenance
- Attention to Detail
- Team Collaboration
- Store Cleanliness and Upkeep
Certification
Food Handler Certificate, Alcohol Handler Certificate
Timeline
Sales Associate
UNIQLO
07.2024 - 07.2025
Student Worker
Innovation Brew Works
11.2023 - 05.2024
Crew Member
Dunkin'
08.2022 - 08.2023
Computer Science
California State Polytechnic University, Pomona
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