Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Jung Lee

SURREY,BC

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans. Collaborative team member, maintaining positive communication and friendly nature.

Overview

15
15
years of professional experience

Work History

Dental Receptionist

Lougheed/Burquitlam Station Dental Center
04.2021 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.

Chairside Dental Assistant

The Art Of Dentistry
Burnaby, BC
12.2008 - 12.2009
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.

Education

GED -

CDI College
Burnaby, BC/ Surrey, BC
05.2010

GED -

Sahmyook Health University
Seoul, Korea
02.2001

Skills

  • Payment Plan Options
  • Accounts Payable and Accounts Receivable
  • Reminder Calls
  • Loading Schedules Adherence
  • Dental Staff Support
  • Tool Sterilizing
  • Calendar and Appointment Management
  • Incoming Call Reception
  • Preparing Treatment Rooms
  • Organization and Time Management
  • Schedule Patients

Timeline

Dental Receptionist

Lougheed/Burquitlam Station Dental Center
04.2021 - Current

Chairside Dental Assistant

The Art Of Dentistry
12.2008 - 12.2009

GED -

CDI College

GED -

Sahmyook Health University
Julia Jung Lee