Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Barbara Brown

Calgary,AB

Summary

Experienced with cash handling, customer service, and maintaining organized workspaces. Utilizes strong communication and teamwork to assist customers efficiently and accurately. Track record of reliability, adaptability, and providing excellent customer experiences.

Reliable employee seeking cashier position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals.

Overview

26
years of professional experience

Work History

Dental 360
Calgary, AB

Dental Receptionist
05.2014 - 03.2026

Job overview

  • Managed patient scheduling to optimize office workflow and reduce wait times.
  • Coordinated insurance verification processes to ensure accurate billing and minimize claim denials.
  • Assisted patients with inquiries, providing exceptional customer service and enhancing patient satisfaction.
  • Maintained organized patient records using electronic dental software to ensure data accuracy and compliance.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.

Deer Valley Dental Care
Calgary, AB

Dental Receptionist
01.2000 - 03.2012

Job overview

  • Trained new staff on office procedures, contributing to team efficiency and knowledge sharing.
  • Implemented process improvements in appointment reminders, increasing patient attendance rates significantly.
  • Oversaw daily operations of front desk, ensuring seamless communication between patients and dental professionals.
  • Developed strategies for managing high-volume periods, maintaining service quality during peak times.

Education

Bow Valley College
Calgary

No Degree from Dental Receptionn
01-1998

University Overview

Lord Shaughnessy High School
Calgary, AB

High School Diploma
05-1992

University Overview

Skills

  • Professional communication skills
  • Excellent multitasking capability
  • Appointment scheduling
  • Punctual and reliable
  • Incoming call reception
  • Payment processing
  • Cleaning and sanitizing
  • Money handling
  • Payment collection
  • Attention to detail
  • HIPAA compliance
  • Time management skills
  • Mail sorting and distribution
  • Cash handling
  • Payment plan options
  • Patience and empathy

Timeline

Dental Receptionist
Dental 360
05.2014 - 03.2026
Dental Receptionist
Deer Valley Dental Care
01.2000 - 03.2012
Bow Valley College
No Degree from Dental Receptionn
Lord Shaughnessy High School
High School Diploma
Barbara Brown