Summary
Overview
Work History
Education
Skills
AWARDS
Timeline
Generic

JULIA KOKSAL

Toronto

Summary

Skilled professional ready to excel in management leadership role with focus on results-driven performance. Enhanced customer satisfaction through effective problem-solving, good communication skills, coaching, and driving team productivity. Skilled in conflict resolution, strategic thinking and adaptable in fast-paced environments, with flexible approach to evolving business needs. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

11
11
years of professional experience

Work History

Supervisor

STARBUCKS COFFEE COMPANY
10.2023 - Current
  • Contributed to success of store team, leading store partners through the Starbucks mission and values to maintain the Starbucks Experience.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents.

Barista

STARBUCKS COFFEE COMPANY
06.2022 - 10.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during every periods to promote fun, positive environment.
  • Contributed to a positive team environment through collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Sales Associate

Rose Clothing Store
12.2020 - 04.2021
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Built relationships with customers to encourage repeat business.

Dietitian Nutritionist

Istanbul Public Health Centre and Hospital
07.2020 - 12.2020


  • Conducted comprehensive nutritional assessments to identify areas of concern and develop appropriate interventions.
  • Assisted clients in achieving weight loss goals with customized meal plans, guidance, and motivational support.
  • Collaborated with interdisciplinary healthcare teams for patient care and improved overall wellbeing.

Secretary

Istanbul Yildiz Technical University
09.2014 - 06.2015
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel or financial data.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Bachelor of Science - Nutrition And Dietetics

Halic University
Istanbul
07-2020

Skills

  • Excellent customer service skill with communication skills
  • Skilled in critical thinking, problem-solving, coaching and mentoring
  • Strong adaptability in dynamic environments
  • Excellent inventory management, effective task delegation, and time management

AWARDS

  • Partner of the Quarter, 2024
  • Partner of the Quarter, 2025

Timeline

Supervisor

STARBUCKS COFFEE COMPANY
10.2023 - Current

Barista

STARBUCKS COFFEE COMPANY
06.2022 - 10.2023

Sales Associate

Rose Clothing Store
12.2020 - 04.2021

Dietitian Nutritionist

Istanbul Public Health Centre and Hospital
07.2020 - 12.2020

Secretary

Istanbul Yildiz Technical University
09.2014 - 06.2015

Bachelor of Science - Nutrition And Dietetics

Halic University

Similar Profiles

CREATE PROFILE
JULIA KOKSAL