Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alkesh Chaudhari

Picton

Summary

Dynamic and results-driven Supervisor with proven leadership at Mobil Gas Station, excelling in problem-solving and communication. Expert in MS Excel, I enhanced team efficiency and customer satisfaction through effective coaching and process improvements. Recognized for cultivating vendor relationships and delivering superior service in fast-paced environments.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

7
7
years of professional experience

Work History

Supervisor

Mobil Gas Station
06.2024 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Supervisor

Mobil Gas Station
01.2023 - 05.2024
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Educated staff on organizational mission and goals to help employees achieve success.

Supervisor

Petro Canada
10.2021 - 12.2022
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.

Cashier

New York News Convenience Store
01.2020 - 09.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Guest Service Associate

Petro Canada Gas Station
01.2020 - 09.2020
  • Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores [Number]%.

Data Analyst

MOS Company Limited
12.2018 - 05.2019
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Utilized data visualization tools to effectively communicate business insights.

Education

Diploma - Supply Chain Management

St. Lawrence College
08-2021

Post-Graduate Certificate - Project Management

St. Lawrence College
12-2020

Bachelor of Engineering Technology - IT Network Security

L.D. College
Ahmedabad, India
12-2018

Skills

  • Outstanding written and verbal communication skills
  • Schedule development
  • Expert in MS Office Word, Excel, and Powerpoint
  • Merchandising experience with excellent customer service
  • Excellent interpersonal skills and guest greeting service
  • Goal-oriented and multi-tasking while working in individual and team capacities
  • Effective and organized leadership qualities
  • Problem Solving and Analysis Skills
  • Ability to learn and function in a fast-paced environment
  • Self-motivated, flexible, and skill to manage work under pressure
  • Product restocking
  • Returns processing

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Supervisor

Mobil Gas Station
06.2024 - Current

Supervisor

Mobil Gas Station
01.2023 - 05.2024

Supervisor

Petro Canada
10.2021 - 12.2022

Cashier

New York News Convenience Store
01.2020 - 09.2020

Guest Service Associate

Petro Canada Gas Station
01.2020 - 09.2020

Data Analyst

MOS Company Limited
12.2018 - 05.2019

Diploma - Supply Chain Management

St. Lawrence College

Post-Graduate Certificate - Project Management

St. Lawrence College

Bachelor of Engineering Technology - IT Network Security

L.D. College
Alkesh Chaudhari