Alkesh Chaudhari
Picton
Summary
Dynamic and results-driven Supervisor with proven leadership at Mobil Gas Station, excelling in problem-solving and communication. Expert in MS Excel, I enhanced team efficiency and customer satisfaction through effective coaching and process improvements. Recognized for cultivating vendor relationships and delivering superior service in fast-paced environments.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
7
7
years of professional experience
Work History
Supervisor
Mobil Gas Station
06.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Supervisor
Mobil Gas Station
01.2023 - 05.2024
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
Supervisor
Petro Canada
10.2021 - 12.2022
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
Cashier
New York News Convenience Store
01.2020 - 09.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Guest Service Associate
Petro Canada Gas Station
01.2020 - 09.2020
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Walked through properties to maximize guest safety and clear areas of trash and debris.
- Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores [Number]%.
Data Analyst
MOS Company Limited
12.2018 - 05.2019
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Utilized data visualization tools to effectively communicate business insights.
Education
Diploma - Supply Chain Management
St. Lawrence College
08-2021
Post-Graduate Certificate - Project Management
St. Lawrence College
12-2020
Bachelor of Engineering Technology - IT Network Security
L.D. College
Ahmedabad, India12-2018
Skills
- Outstanding written and verbal communication skills
- Schedule development
- Expert in MS Office Word, Excel, and Powerpoint
- Merchandising experience with excellent customer service
- Excellent interpersonal skills and guest greeting service
- Goal-oriented and multi-tasking while working in individual and team capacities
- Effective and organized leadership qualities
- Problem Solving and Analysis Skills
- Ability to learn and function in a fast-paced environment
- Self-motivated, flexible, and skill to manage work under pressure
- Product restocking
- Returns processing
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Supervisor
Mobil Gas Station
06.2024 - Current
Supervisor
Mobil Gas Station
01.2023 - 05.2024
Supervisor
Petro Canada
10.2021 - 12.2022
Cashier
New York News Convenience Store
01.2020 - 09.2020
Guest Service Associate
Petro Canada Gas Station
01.2020 - 09.2020
Data Analyst
MOS Company Limited
12.2018 - 05.2019
Diploma - Supply Chain Management
St. Lawrence College
Post-Graduate Certificate - Project Management
St. Lawrence College
Bachelor of Engineering Technology - IT Network Security
L.D. College