Julia Di Bacco
CHARLOTTETOWN,PE
Summary
Highly motivated Operations and Administrative professional with 5 years of experience managing cross-departmental operations, B2B partnerships, and high-volume administrative processes. Skilled in document control, inventory management, and staff support operations. Highly self-motivated with exceptional organizational, time management, and communication skills, able to manage multiple priorities while maintaining accuracy, confidentiality, and compliance. Committed to fostering diversity, equity, inclusion, and belonging in collaborative and dynamic work environments.
Overview
10
10
years of professional experience
Work History
Operations Manager
Remidose Aerosols Inc.
Stratford, Prince Edward Island
03.2021 - Current
- Oversaw production planning and managed inventory effectively.
- Managed B2B operations, streamlining partner onboarding and conducting thorough contract reviews.
- Led team of technicians to ensure timely and efficient production and distribution.
- Developed and maintained standard operating procedures to ensure compliance.
- Collaborated with departments to organize meetings and prepare operational materials.
- Maintained financial records, including invoicing and accounts receivable tracking.
- Participated in recruitment processes and facilitated staff onboarding.
- Assisted in audit preparation and engaged with clients to discuss results and actionable recommendations.
- Handled confidential patient medical records in accordance with Health Canada regulations.
- Answered phone calls to provide timely information and assistance to clients. and emails to provide information, resulting in effective business correspondence.
Customer Service & Beauty Advisor
Shoppers Drug Mart
Charlottetown, Prince Edward Island
05.2016 - 09.2023
- Delivered personalized customer service to enhance client relationships and foster loyalty.
- Educated clients about product ingredients and benefits for informed choices.
- Addressed customer inquiries and concerns promptly, ensuring a positive service experience.
- Responded to customer inquiries by phone, email, and in person.
- Collaborated with team members to manage workload during peak times.
- Supported inventory management through accurate stock ordering and monitoring processes.
- Adhered strictly to safety regulations while performing treatments involving chemicals or tools.
Education
Bachelor of Science - Biology
University of Prince Edward Island
Charlottetown01-2019
Skills
- Inventory management and procurement
- Customer relationship management
- Workflow optimization
- Task management and deadline adherence
- Record-keeping and strong attention to detail
- Invoice management and Financial reporting
- Recruitment and onboarding
- Team leadership and initiative
- Document and policy oversight
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Communication and networking
References
Jody Bowmaster
Quality Assurance Manager, Remidose Aerosols Inc.
Phone: 902-213-0367
Jill Kendall
Manager of Medical Affairs, Remidose Aerosols Inc.
Phone: 867-445-4275
Jeremy Stiles
Consultant/Alternate QAP, Remidose Aerosols Inc.
Phone: 902-626-8444
Timeline
Operations Manager
Remidose Aerosols Inc.
03.2021 - Current
Customer Service & Beauty Advisor
Shoppers Drug Mart
05.2016 - 09.2023
Bachelor of Science - Biology
University of Prince Edward Island