Jugaad Singh Bhasin
Toronto,ON
Summary
Professional with experience in hospitality and finance, prepared for this role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs. Skilled in financial reporting, guest services, and problem-solving. Known for integrity, accuracy, and effective communication.
Overview
2
2
years of professional experience
Work History
Operations Customer Service Representative
Intelcom | Dragonfly
05.2024 - 12.2024
- Delivered exceptional customer service by assisting customers and drivers to ensure timely deliveries.
- Managed inbound communications via phone, email, and in-person interactions, resolving issues efficiently.
- Coordinated package accountability, including handling returns to the Delivery Center.
- Utilized various systems for data entry, generating reports, and tracking delivery progress.
- Demonstrated strong problem-solving skills and remained calm under pressure to manage diverse situations.
Night Auditor
Valhalla Inn Hotel
08.2024 - 12.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Cook
Posta Italbar Cucina
06.2023 - 02.2024
- Worked in in a fast-paced, customer-focused environment.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Advanced Diploma - Business Administration, Finance
Sheridan College - Pilon School of Bsiness
Mississauga, ON12-2025
Skills
- Front desk operations
- Microsoft office
- Customer service
- Financial reporting
- Accounting principles
- Revenue balancing
- Payment processing
Timeline
Night Auditor
Valhalla Inn Hotel
08.2024 - 12.2024
Operations Customer Service Representative
Intelcom | Dragonfly
05.2024 - 12.2024
Cook
Posta Italbar Cucina
06.2023 - 02.2024
Advanced Diploma - Business Administration, Finance
Sheridan College - Pilon School of Bsiness
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