Judy Ann Roa
Ottawa,Ontario
Summary
Offering strong organizational and leadership abilities, eager to develop in management role. Brings aptitude for learning industry-specific software and procedures, effectively managing time and resources. Ready to use and develop problem-solving and communication skills in management role.
Overview
2
2
years of professional experience
Work History
Zone Manager
Paradies Lagardere
03.2024 - Current
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Supported General Manager and Assistant General Manager to meet and adjusting sales goals and processes for each region based on zone metrics and company objectives.
- Increased profit margin through inventory control, and increased route productivity.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Collaborated with other Zone Managers to share best practices, optimizing regional operations as a whole.
Teller
International Currency Exchange
08.2023 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Identified sales opportunities and referred customers to branch partners in financial services.
Sales Associate
Paradies Lagardere
09.2022 - 03.2023
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
International Trade Certificate - International Business
FITT
Ottawa, ON09-2024
Post-Graduate Certificate - Strategic Global Business Management
Algonquin College
Ottawa, ON04-2024
High School Diploma -
St. Joseph's Academy
Malinao, Aklan 5606 Philippines 04-2015
Timeline
Zone Manager
Paradies Lagardere
03.2024 - Current
Teller
International Currency Exchange
08.2023 - Current
Sales Associate
Paradies Lagardere
09.2022 - 03.2023
International Trade Certificate - International Business
FITT
Post-Graduate Certificate - Strategic Global Business Management
Algonquin College
High School Diploma -
St. Joseph's Academy
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