Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judy Ibanez

Edson

Summary

Adept at fostering guest satisfaction and maintaining rigorous food safety practices, I excelled in fast-paced environments at establishments like Boston Pizza Restaurant. My ability to multitask and ensure timely delivery of orders, alongside a keen attention to detail, significantly enhanced dining experiences, cultivating a high level of customer loyalty and compliance with health standards.

Overview

17
17
years of professional experience

Work History

Food and Beverage Server

Boston Pizza Restaurant
03.2022 - Current
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Adhered to health and safety standards while handling food and beverages.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Mastered various cooking techniques, resulting in increased confidence and skill within the kitchen staff team.

Food and Beverage Server

The Branch Inn Family Restaurant
06.2013 - 04.2024
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Checked on guests throughout meal to attend the needs and provide great service.

CAO Analyst

Braund's Independent Grocer
05.2018 - 10.2019

Resolved problems, improved operations and provided exceptional service.

Executing company-directed promotions and programs.

Responsible in performing administrative tasks to support daily business operations.

Stocks selves and displays according to the planograms.

Provides in-store assistance to customers browsing inventory or checking out items.

Food and Beverage Attendant

MGM Grand Paradise Limited, Macau SAR
11.2007 - 03.2013
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.

Education

Bachelor of Science - Travel Management

Holy Angel University
Angeles City, Philippines
04.2023

No Degree - Pharmacy Assistant

Stratford Career Institute
Mount Royal, QC
08.2021

No Degree - Day Care Management

Stratford Career Institute
Mount Royal, QC
02.2020

Skills

  • Food handling safety
  • Food safety practices
  • Guest satisfaction
  • Guest service
  • Attention to details
  • Strategic sales knowledge

Timeline

Food and Beverage Server

Boston Pizza Restaurant
03.2022 - Current

CAO Analyst

Braund's Independent Grocer
05.2018 - 10.2019

Food and Beverage Server

The Branch Inn Family Restaurant
06.2013 - 04.2024

Food and Beverage Attendant

MGM Grand Paradise Limited, Macau SAR
11.2007 - 03.2013

Bachelor of Science - Travel Management

Holy Angel University

No Degree - Pharmacy Assistant

Stratford Career Institute

No Degree - Day Care Management

Stratford Career Institute
Judy Ibanez