Judy Campbell
Brampton,Canada
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Cheerful Administrative clerk with 20 years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering Customer information, supporting colleagues with daily task. Helps customers with routine and challenging needs while remaining professional.
Overview
7
7
years of professional experience
Work History
Receptionist
Akrami & Associate Law Firm
Mississauga, ON
07.2021 - 02.2022
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted and directed visitors to appropriate personnel and answered email inquiries daily.
- Updated and recorded customer or client information to maintain accounts.
Receptionist
BDO Canada LLP
Mississauga, ON
09.2014 - 06.2021
- Updated and recorded customer or client information to maintain accounts.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Scheduled and confirmed appointments and meetings for management team.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained database by entering new and updated customer and account information.
- Reviewed, corrected or deleted data, verifying customer and account information.
Administrative Coordinator
FESTO Canada
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Aligned calendars to coordinate meetings between staff and clients in multiple locations and time zones.
- Delivered reporting, account information and various other tailored data for clients.
- Liaised with technical support staff to maintain or repair office equipment.
- Interacted with clients to coordinate logistics and gather data.
- Gathered, entered and updated data to maintain departmental records and databases.
- Paid vendors and oversaw other recurring operational expenses.
Education
Medical Office Admisitrative - Health Care Administration
02.2023
- Humber College in Business Administration specialize in (Business Communication).
Skills
- Office Equipment Operations
- Business Operations Understanding
- Recordkeeping and Bookkeeping
- Meticulous and Organized
- Multi-Line Telephone Skills
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Data Entry and Database Software
- Customer Service-Oriented
- Security awareness
- Office administration
- Organization skills
- Sorting and labeling
- Telephone skills
- Mail handling
- Transcription and dictation
- Verbal and written communication
- Time management
- Scheduling
- Multi-line Telephone Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist - Akrami & Associate Law Firm
07.2021 - 02.2022
Receptionist - BDO Canada LLP
09.2014 - 06.2021
Administrative Coordinator - FESTO Canada
Anderson Collegiate Vocational Institute - Medical Office Admisitrative , Health Care Administration
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