Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judah Jermain Worthy

CITRUS HEIGHTS

Summary

Dynamic Shift Leader at Jamba Juice with a strong focus on customer service and team motivation. Expert in cash handling and conflict resolution, I successfully enhanced customer satisfaction through effective problem-solving and leadership. Committed to maintaining a safe work environment while training and empowering team members to excel.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

2
2
years of professional experience

Work History

Shift Leader

Jamba Juice
07.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

High School Diploma -

Sierra College
Rocklin, CA
06-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Conflict resolution
  • Team collaboration and leadership
  • Issue resolution
  • Creative problem solving
  • Customer service management

Timeline

Shift Leader

Jamba Juice
07.2023 - Current

High School Diploma -

Sierra College
Judah Jermain Worthy