Juan Diego Ruiz
Rohnert Park
Summary
Professional with experience in delivering exceptional guest service in fast-paced environment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Server
Bento Box Midtown Restaurant
10.2022 - 08.2025
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored junior staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
Sales Associate
Nike Factory Outlet
06.2021 - 08.2021
- Assisted customers with product selection and inquiries, delivering exceptional service.
- Operated point-of-sale systems for accurate transaction processing.
- Collaborated with team members to achieve sales targets and enhance customer experience.
Food Server
Chipotle Grill
10.2020 - 06.2021
- Consistently provided outstanding customer service, enhancing guest satisfaction in a busy dining environment.
- Facilitated efficient meal service, ensuring timely delivery of food and beverage orders to patrons.
- Handled customer inquiries and complaints promptly, improving overall dining experience and retention rates.
Education
High School Diploma -
Roseland Collegiate Preparatory High School
Santa Rosa, California06-2021
No Degree - Electrical Engineering
Sacramento State
Sacramento, CAElectrical Engineering
Santa Rosa Junior College
Santa Rosa, California, CA06-2027
Skills
- Bilingual
- Communication skills
- Cash and food handling
- Professional attitude
- Order taking
- Food safety practices
- Order accuracy
- POS system operations
- Allergy awareness
- Bar terminology
Certification
Food handler card
note : willing to get any other certificates needed or wanted
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Team Sports
- Boxing
- Hiking
- Running
- Sharing travel tips, recommendations, and insights with fellow enthusiasts(been to London, Paris, all over Mexico ect)
COMMUNITY SERVICE
- Boys and Girls club, Volunteer summer camp
- Bethel Church, Missions Fundraisers
- Bethel Church, sound and visual
- Gift Wrapping
- Cinco de Mayo Marathon
Timeline
Head Server
Bento Box Midtown Restaurant
10.2022 - 08.2025
Sales Associate
Nike Factory Outlet
06.2021 - 08.2021
Food Server
Chipotle Grill
10.2020 - 06.2021
High School Diploma -
Roseland Collegiate Preparatory High School
No Degree - Electrical Engineering
Sacramento State
Electrical Engineering
Santa Rosa Junior College