Juan Carlos Cedillo
El Cajon,CA
Summary
Professional in financial transaction management with proven track record in maintaining secure and accurate cash handling processes. Known for reliability and flexibility in adapting to changing needs. Notable skills include attention to detail and teamwork.
Strong background in leadership and team management. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Count Team Member
Sycuan Casino Resort
El Cajon, CA
08.2021 - Current
- Contributed to the overall success of the organization by meeting daily count goals and completing tasks on schedule.
- Contributed to a positive work environment by fostering a culture of respect, cooperation, and mutual support among team members.
- Managed time effectively under pressure to meet tight deadlines without compromising accuracy or quality of work performed.
- Optimized workspaces for maximum productivity, maintaining a clean, organized, and efficient count room environment.
- Assisted in training new hires, sharing knowledge and best practices to ensure their seamless integration into the team
- Streamlined workflow by identifying areas for improvement in existing procedures and suggesting viable solutions for implementation
- Reduced errors in counts by implementing stringent double-checking methods and maintaining attention to detail
- Improved teamwork through effective communication, collaboration, and problem-solving among count team members
- Accurately prepare multiple data documents for accounting office.
Welding Apprentice
Meservy Custom Fabrications
San Diego, CA
08.2022 - 11.2023
- Enhanced safety measures by diligently following established guidelines and procedures during all welding tasks.
- Gained practical experience in various metal types including aluminum, stainless steel, carbon steel, and more to diversify skill set as a Welding Apprentice.
- Cultivated positive relationships with colleagues, mentors, and supervisors to foster a supportive learning environment during the apprenticeship period.
- Enriched understanding of blueprints and technical drawings to ensure accurate execution of assigned projects.
- Cultivated positive relationships with colleagues, mentors, and supervisors to foster a supportive learning environment during the apprenticeship period
- Streamlined workflow with proficient use of hand tools such as grinders, clamps, squares, and measuring tapes during welding tasks
- Improved welding skills by consistently practicing various techniques under the supervision of an experienced welder
- Supported fellow apprentices in their learning process by offering guidance based on personal experiences and lessons learned from mentors
- Collaborated effectively with team members to ensure smooth workflow and timely project completion
- Examined structure and texture of parts to detect imperfections
- Removed excess slag with arc-cutting, grinding and using other equipment
- Maintained safety by wearing protective equipment, staying alert and following procedures
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders
Vault Cashier
Sycuan Casino Resort
El Cajon
03.2019 - 08.2021
- Contributed to audit preparedness by maintaining detailed records of all transactions and documentation.
- Maintained a secure and organized work environment for efficient cash handling and management.
- Improved overall efficiency by assisting team members with various tasks, fostering a collaborative work environment.
- Collaborated effectively with fellow team members on shared responsibilities during peak business hours.
- Reduced wait times for customers with prompt and efficient service during high volume periods
- Improved overall efficiency by assisting team members with various tasks, fostering a collaborative work environment
- Provided excellent customer service through clear communication skills when addressing client inquiries or concerns
- Demonstrated an exceptional level of accuracy in balancing large sums of money daily without error or discrepancy
Assistant Manager
IHOP
Rancho San Diego
01.2018 - 04.2020
- Developed strategies to optimize inventory management and reduce overhead costs.
- Analyzed customer feedback to identify areas for service improvement and increased satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Shift Leader
El Pollo Loco
Santee, CA
05.2014 - 12.2019
- Supervised team operations, ensuring adherence to quality and safety standards.
- Trained new staff on procedures and best practices for efficient workflow.
- Monitored inventory levels, initiating orders to maintain adequate stock supplies.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Resolved customer issues promptly, fostering positive relationships and satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06-2014
Certification - Emergency Medical Technician
San Diego Miramar College
San Diego, CA07-2015
Skills
- Accuracy and Precision
- Strong communication skills
- Reliability and punctuality
- Integrity and honesty
- Cash handling expertise
- Data entry proficiency
- Teamwork and collaboration
- Customer service
- Safety Procedures
- Assembly Planning
- Multitasking
- Teamwork and Collaboration
- Customer Service
- Troubleshooting Skills
Certification
- Licensed Gaming - 2027
- ServSafe 2015-2020
Languages
- English
- Spanish
Timeline
Welding Apprentice
Meservy Custom Fabrications
08.2022 - 11.2023
Count Team Member
Sycuan Casino Resort
08.2021 - Current
Vault Cashier
Sycuan Casino Resort
03.2019 - 08.2021
Assistant Manager
IHOP
01.2018 - 04.2020
Shift Leader
El Pollo Loco
05.2014 - 12.2019
High School Diploma -
El Cajon Valley High School
Certification - Emergency Medical Technician
San Diego Miramar College