Bernadette Ortillo
Richmond,BC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Count Team Member
River Rock Casino Resort
Richmond, BC
12.2023 - 03.2024
- Collect cash/ticket cassettes from electronic gaming machines and monies from table game drop boxes
- Participate in the float preparation and loading/unloading of ticket redemption machines
- Count and confirms monies collected from slot machines, poker tables, and vending machines
- Prepare daily deposits for slots, lotteries, food and beverage, and table games.
Barista
Starbucks
Richmond, BC
05.2022 - 11.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Maintained calm demeanor during high-volume periods and special events
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products based on stated preferences
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Crew Member
McDonalds
Richmond, BC
01.2022 - 04.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Packed fast food products in approved containers, cups and bags
- Answered customer questions and took orders.
Cashier/Crew Member
Popeye's Louisiana Kitchen
Richmond, BC
12.2020 - 08.2021
- Kept customer and food preparation areas clean and well-organized
- Verified orders and bagged items for easy transport
- Took orders, prepared foods and processed payments in full-service establishment.
Kitchen Crew
KFC
Richmond, BC
04.2018 - 12.2020
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Kept all utensils, dishes and glasses clean and ready for customer use
- Followed instructions from co-workers
- Sprayed all racked items with hot water to loosen and remove food residue
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Education
English
Richmond Secondary School
Richmond, BC06-2019
High School Diploma -
University of Luzon
Philippines04-2018
Diploma - Accounting
Langara College
Vancouver, BCSkills
- Cashier experience
- Accuracy and Precision
- Multitasking
- Relationship Building
- Team Collaboration
Certification
- Food Safety Certification
- Serving It Right
Timeline
Count Team Member
River Rock Casino Resort
12.2023 - 03.2024
Barista
Starbucks
05.2022 - 11.2023
Crew Member
McDonalds
01.2022 - 04.2022
Cashier/Crew Member
Popeye's Louisiana Kitchen
12.2020 - 08.2021
Kitchen Crew
KFC
04.2018 - 12.2020
English
Richmond Secondary School
High School Diploma -
University of Luzon
Diploma - Accounting
Langara College
- Food Safety Certification
- Serving It Right
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