Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Juan Alvarez

Montebello

Summary

Dynamic and detail-oriented Courier with a proven track record at FedEx, excelling in time-sensitive deliveries and customer service. Recognized for maintaining a clean driving record and enhancing client satisfaction through effective communication and problem-solving skills. Committed to safety and efficiency, ensuring critical packages arrive on time.

Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.

Overview

26
26
years of professional experience

Work History

Courier / Work Group Lead

FedEx
07.1999 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured vehicle safety and reliability, performing regular maintenance checks.
  • Maintained high level of service for emergency deliveries, ensuring critical packages reached their destinations on time.

Education

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06-1993

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Excellent driving skills
  • Time management
  • Decision-making
  • Clean driving record
  • Time sensitive deliveries
  • Attention to confidentiality

Accomplishments

  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Courier / Work Group Lead

FedEx
07.1999 - Current

High School Diploma -

Bell Gardens High School

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Juan Alvarez