Summary
Overview
Work History
Education
Skills
References Available
Languages
Certification
Timeline
Generic

Jérémy Piché

Airdrie,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Lead

McDonald's
01.2018 - 01.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Concierge

School Concierge
01.2016 - 01.2017
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Education

High School Diploma -

École Francophone D'Airdrie
Airdrie, AB
04.2020

Skills

  • decision making
  • first aid knowledge
  • time management
  • attention to detail
  • stress management
  • customer service
  • teamwork and collaboration
  • bilingual

References Available

True

Languages

French
Native or Bilingual
English
Native or Bilingual

Certification

  • Certified GardaWorld -2022
  • First Aid -2022

Timeline

Team Lead

McDonald's
01.2018 - 01.2022

Concierge

School Concierge
01.2016 - 01.2017

High School Diploma -

École Francophone D'Airdrie

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Jérémy Piché