JOYEL JOSEPH
Scarborough,Canada
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
3
3
years of professional experience
Work History
Personal Support Worker
Circle of Care, Sinai Health
Toronto, Ontario
07.2023 - Current
- Built strong and trusting rapport with clients and loved ones.
- Consulted with client care team to continually update care plans.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Improved resident and staff engagement through group activities.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Observed clinical conditions of patients while providing direct patient care services.
Supervisor-Security & Life Safety
Paladin Security
Markham, Ontario
02.2023 - Current
- Organized client meetings to provide project updates.
- Assessed company operations for compliance with safety standards.
- Implemented quality control measures, significantly reducing error rates.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified needs of customers promptly and efficiently.
- Monitored operations and reviewed records and metrics to understand company performance.
Medical Laboratory Technician
Mar Sleeva Medicity Hospital
Kerala, India
09.2021 - 06.2022
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed
- Trained and performed Cryostat machine operations with frozen sample
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions
- Prepared laboratory samples for analysis and performed data entry for accurate reporting
- Utilized expertise in microbiology, biochemistry, and hematology to help with diagnosis of medical issues
Education
Post-Graduate Certificate - Advanced Medical Biotechnology
Centennial College
Toronto, ON04.2024
Bachelor of Science - Biotechnology and Botany- Double Main
St. Berchmans Autonomous College
Kerala, India04.2021
Skills
- Social support
- Medication organization
- Personal safety awareness
- Mobility assistance
- Mental health support
- Crisis intervention
- Health monitoring
- Interpersonal communication
- Life skills training
- Healthcare documentation
- Compassionate care
- Patient care
- Clinical documentation
- Relationship building
- Client relationship management
- Emergency preparedness
Accomplishments
- Certified and Licensed First Aid & CPR provider, ON
- Certification in Active shooter training for Healthcare Officers-Paladin security
- Certification in WHIMS
- Certification in Leadership training program-Kerala
- Trained for several Medical Laboratory machines- Hematology Analyzer (Sysmex) 1000, Hematology Analyzer (Sysmex) 550, ACL elite pro (Coagulation), Mini Vidas, ESR-minised, Vitrous 5600, Startmax, Cryostat machine
Timeline
Personal Support Worker
Circle of Care, Sinai Health
07.2023 - Current
Supervisor-Security & Life Safety
Paladin Security
02.2023 - Current
Medical Laboratory Technician
Mar Sleeva Medicity Hospital
09.2021 - 06.2022
Post-Graduate Certificate - Advanced Medical Biotechnology
Centennial College
Bachelor of Science - Biotechnology and Botany- Double Main
St. Berchmans Autonomous College
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