Summary
Overview
Work History
Education
Skills
Affiliations
Certification
https://github.com/joycee26
Timeline
CustomerServiceRepresentative

Joycee Dabhi

Toronto,ON

Summary

Successful Digital Marketing Specialist skilled at planning, executing and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking.

Expert with proven record of exceeding marketing objectives by developing high-performing, multifaceted digital marketing plans. Passionate about connecting with target audiences and driving consistent growth. Insight-driven and adaptable to changing market conditions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Digital Marketing Specialist

Amzon
01.2023 - Current
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
  • Managed digital projects from initial concept through final implementation and live monitoring.
  • Created social media content with innovative brand messaging to support new product launches.
  • Created Pay-Per-Click campaigns to drive targeted traffic to company website.
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.

Call Center Advisor

Teleperformance
01.2019 - Current
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Education

License Certificate - Web Development

SheCodes
Toronto, ON
06.2023

Bachelor of Computing And Network Communications - Computer Maintenance And Repair

Centennial College of Applied Arts And Technology
Scarborough, ON
07.2014

Skills

  • Team Leadership
  • Strategic Networking
  • Graphic Design
  • Consumer Behavior Research
  • SEO Strategy Development
  • Digital Marketing
  • HTML
  • Bug Fixes
  • Apache Web Server
  • UX Design
  • Web Technologies: AngularJS, jQuery, Bootstrap

Affiliations

  • Association of Information Technology Professionals

Certification

  • Digital Marketing Training - 6 Months

https://github.com/joycee26

Created weather forecast app using HTML,CSS, JavaScript and bootstrap framework. 

Timeline

Digital Marketing Specialist

Amzon
01.2023 - Current

Call Center Advisor

Teleperformance
01.2019 - Current

License Certificate - Web Development

SheCodes

Bachelor of Computing And Network Communications - Computer Maintenance And Repair

Centennial College of Applied Arts And Technology
Joycee Dabhi