Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Joyce Thao

Fresno

Summary

Dynamic and dedicated professional with a strong background in customer service from Roger's Appliance Repair. Proven problem-solving abilities and exceptional communication skills enhance client interactions. Passionate about community service, with hands-on experience in animal care and teamwork. Committed to fostering positive experiences and delivering outstanding results in every role.

Overview

1
1
year of professional experience

Work History

Flower Arrangement Volunteer

Jk's Floral
Fresno
01.2025 - 05.2025
  • Arrange flowers
  • Clean
  • Design bouquets
  • Discuss with clients

Dog Shelter Volunteer

Animal Rescue of Fresno
Fresno
09.2024 - 10.2024
  • Clean facility
  • Feed animals
  • Direct and escort clients
  • Walk dogs
  • Groom animals

VBS Volunteer

Agape Church of Fresno
Fresno
06.2024 - 06.2024
  • Cook and clean
  • Lead in arts and crafts
  • Greeting and checking in participants
  • Cash handling
  • Decorations

Front Desk Associate

Roger's Appliance Repair
  • Answer phone calls
  • Make appointments
  • Payment handling
  • Discuss with clients

Education

College - Pre-Allied Health

Fresno City College
Fresno, CA
09.2025

High School - Hmong 1-4, Conceptual Physics Honors, English 9 Honors, VROP Intro Multimedia Graphic Design, World Lit Honors, Chemistry Honors, Advanced Art

Sanger West High School
Fresno, CA
07.2025

Skills

  • Problem solving
  • Cash handling
  • Customer service
  • Growth mindset
  • Time management
  • Conflict resolution
  • Communication skills
  • Responsibility
  • Team collaboration
  • Animal care
  • Community service
  • Empathy and patience
  • Telephone and email etiquette
  • California driver's license
  • Answering phones

Accomplishments

  • 4.0 Award
  • Sanger West Volleyball Player of the Year
  • Fresno Bulldog Bound
  • Sanger West Volleyball Team
  • Hornet of the Month

References

  • Thaying Xiong, Math Teacher, Sanger West High School, (559) 289-3133, thaying_xiong@sangerusd.net
  • Kassidy Cha, Volleyball Coach, Sanger West High School, (541) 601-3217, kasscha13@gmail.com

Timeline

Flower Arrangement Volunteer

Jk's Floral
01.2025 - 05.2025

Dog Shelter Volunteer

Animal Rescue of Fresno
09.2024 - 10.2024

VBS Volunteer

Agape Church of Fresno
06.2024 - 06.2024

Front Desk Associate

Roger's Appliance Repair

College - Pre-Allied Health

Fresno City College

High School - Hmong 1-4, Conceptual Physics Honors, English 9 Honors, VROP Intro Multimedia Graphic Design, World Lit Honors, Chemistry Honors, Advanced Art

Sanger West High School

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Joyce Thao