Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rino Shioda

Burnaby,BC

Summary

Proven skills in coordinating operations, maintaining records and completing daily logs. Experienced in accurately and efficiently managing schedules, inspections and corrective actions.

Overview

3
3
years of professional experience

Work History

Hotel Booking Arrangement for Inbound Tour

Hankyu Travel International Co., Ltd
04.2023 - 05.2024
  • Coordinated and managed hotel bookings for inbound tour groups.
  • Increased client satisfaction by providing exceptional customer service.
  • Collaborated with sales teams to assess customer needs and develop tailored solutions.
  • Streamlined processes by developing improved procedures for routine tasks.
  • I created operating manuals and conducted training sessions for new hires.

System Product Owner

Altius Link Co. Ltd.
04.2021 - 03.2023
  • Increased client satisfaction by setting up the product vision to create high quality products.
  • Collaborated with development team on mobile services and tasks.
  • Focused on building critical features up front in order to identify constraints and technical challenges and explain the necessity of the task to the customers.
  • Analyzed customer feedback to identify areas for improvement.

Education

Bachelor of English - English

KANDA UNIVERSITY OF INTERNATIONAL STUDIES
Chiba-ken, Japan
03.2021

Skills

  • Active listening
  • Time management
  • Quick to learn
  • Problem Solving
  • Detail-oriented
  • Interpersonal skills
  • Multitasking
  • Organization

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Hotel Booking Arrangement for Inbound Tour

Hankyu Travel International Co., Ltd
04.2023 - 05.2024

System Product Owner

Altius Link Co. Ltd.
04.2021 - 03.2023

Bachelor of English - English

KANDA UNIVERSITY OF INTERNATIONAL STUDIES

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Rino Shioda