Joyce Effah Amoako
Brampton,ON
Summary
An individual with excellent customer satisfaction and managing guest seating, I excelled in roles at Ghana Jollof Restaurant and Naija Jollof, demonstrating exceptional customer service and safe food handling. My proactive approach led to significant improvements in order accuracy and dining experience, making me a valuable team asset.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Ghana Jollof Restaurant
08.2024 - 11.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took food and drink orders.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Cook
Naija Jollof
03.2024 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Education
Diploma - Nursing Midwifery
Tepa Nursing And Midwifery Training College
Ghana01-2015
Skills
- Customer satisfaction
- Order accuracy
- Menu memorization
- Allergy awareness
- Safe food handling
- Professional appearance
- Bill computation
- Guest seating management
- Dish preparation
- Exceptional customer service
Timeline
Restaurant Server
Ghana Jollof Restaurant
08.2024 - 11.2024
Cook
Naija Jollof
03.2024 - 07.2024
Diploma - Nursing Midwifery
Tepa Nursing And Midwifery Training College
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