JOYCE ANN BORJA
Burnaby
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Cleaner
ISS Facility Services
06.2025 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Amazon Account Manager (WFH)
American Wholesalers LLC
04.2020 - 04.2024
- Communicating with clients to understand their needs and explain product value.
- Addressing complaints and preventing future problems by enhancing processes.
- Make strategy adjustments as necessary
Cashier
Negrense Marine Integrated Services, Inc.
04.2017 - 09.2017
- Greet customers and respond to their inquiries or concerns.
- Process sales transactions accurately using a cash register or POS system.
- Count cash in the register drawer at the beginning and end of shifts.
Liaison Officer
IMSHR Corporate Support, Inc
08.2015 - 01.2016
- Verifying that all the requirements submitted by the buyer are accurate and complete.
- Documenting the list of requirements submitted by the buyers.
- Coordinating with the agent managing the buyer's account.
Education
Bachelor of Science - Tourism Management
PATTS College of Aeronautics
Philippines01.2012
undefined
Dr. Arcadio Santos National Highschool Annex
01.2007
Skills
- Customer Service
- Multitasking and Organization
- POS Systems
- Staff Supervision
- Fast learner
- Proficient in using Automation Sheets
- Computer proficient
Timeline
Cleaner
ISS Facility Services
06.2025 - Current
Amazon Account Manager (WFH)
American Wholesalers LLC
04.2020 - 04.2024
Cashier
Negrense Marine Integrated Services, Inc.
04.2017 - 09.2017
Liaison Officer
IMSHR Corporate Support, Inc
08.2015 - 01.2016
undefined
Dr. Arcadio Santos National Highschool Annex
Bachelor of Science - Tourism Management
PATTS College of Aeronautics
Similar Profiles
ANTONIO CALVERO TOMASANTONIO CALVERO TOMAS
Housekeeping/Cleaning at ISS IRELAND LTD. ISS FACILITY SERVICESHousekeeping/Cleaning at ISS IRELAND LTD. ISS FACILITY SERVICES
Krupali JoshiKrupali Joshi
Service Coordinator (Metro Trains) at ISS Facility Services and Spotless ServicesService Coordinator (Metro Trains) at ISS Facility Services and Spotless Services
Elizabeth GethenElizabeth Gethen
Assistant Village Manager/ Relief Village Manager at ISS Facility ServicesAssistant Village Manager/ Relief Village Manager at ISS Facility Services
NAVJEET KONDALNAVJEET KONDAL
Aviation Protection Officer at ISS Facility ServicesAviation Protection Officer at ISS Facility Services
Abby LeeAbby Lee
BIPOC Captain at Brentwood College SchoolBIPOC Captain at Brentwood College School