JOYCE AMPIM
Cabano,QC
Summary
Driven healthcare professional with proven expertise in patient care and compassionate caregiving, honed at Imperia Nursing & Homecare Service and Mikado Pharmacy Ltd. Excelled in developing strong relationships with healthcare providers, enhancing medication adherence, and implementing continuous improvement strategies. Demonstrates exceptional interpersonal skills and reliability, contributing to improved patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Care Provider (Part-Time)
Imperia Nursing & Homecare Service
04.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Maintaining open communication with patients and coworkers.
- Monitor and noting any change to patients care plan.
- Responding to emergency situations.
- Providing oral and dental care.
Health Care Assistant
Hobats Clinic Limited
03.2020 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintaining open communication with patients and coworkers.
- Monitor and noting any change to patients care plan.
- Responding to emergency situations.
- Providing oral and dental care.
Pharmacist
Mikado Pharmacy Ltd
08.2018 - 03.2020
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Pharmacy Intern
Cedar Point LTD
02.2016 - 06.2017
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
Education
Certificate of Achievement - Care Support
Caredemy Online Skills For Care(The CPD Standards)
Online04.2023
Diploma in Marking - Marketing Management - Customer Relationship Marketing
Trans Africa College, Accra
Accra05.2005
High School Diploma -
Ofori Panin Senior High School
Kumasi- Tafo12.2000
Skills
- Patient Care
- Compassionate Caregiving
- Meal Preparation
- Housekeeping
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Languages
English
Native or Bilingual
Certification
- HCA - Home Care Aide
Timeline
Home Care Provider (Part-Time)
Imperia Nursing & Homecare Service
04.2022 - Current
Health Care Assistant
Hobats Clinic Limited
03.2020 - Current
Pharmacist
Mikado Pharmacy Ltd
08.2018 - 03.2020
Pharmacy Intern
Cedar Point LTD
02.2016 - 06.2017
Certificate of Achievement - Care Support
Caredemy Online Skills For Care(The CPD Standards)
Diploma in Marking - Marketing Management - Customer Relationship Marketing
Trans Africa College, Accra
High School Diploma -
Ofori Panin Senior High School
- HCA - Home Care Aide
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