Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

JOY MORALES

TORONTO,ON

Summary

Emphatetic personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offer enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Metro
TORONTO, ON
10.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Personal Support Worker Student

Caring Touch Home Health Care Inc
03.2024 - 04.2024
  • Served meals to clients and assisted with feeding when needed.
  • Facilitated socialization activities with clients in order to enhance quality of life.
  • Assisted clients with maintaining good personal hygiene.
  • Performed light housekeeping tasks for clients, including laundry and cleaning.
  • Administered medications according to physician's instructions.

Personal Support Worker Student

Humber Valley Terrace Long Term Home
01.2024 - 03.2024
  • Provided personal care to clients, including bathing, dressing and grooming.
  • Assisted with mobility issues, such as walking and transfers from bed to wheelchair.
  • Served meals to clients and assisted with feeding when needed.
  • Took initiative to ensure that all safety regulations were followed correctly during daily operations.
  • Ensured client rights were respected at all times while providing support services.

Live-In Caregiver

Israel
Herzliya, Israel
05.2022 - 06.2023
  • Provided daily assistance with personal care such as bathing, dressing and grooming.
  • Accompanied client on medical appointments and shopping trips.
  • Conducted light housekeeping tasks including laundry, bed making and meal preparation.
  • Planned and prepared nutritious meals according to dietary requirements.
  • Monitored vital signs such as blood pressure, heart rate and respiration.
  • Assisted with exercises prescribed by physical therapists or occupational therapists.
  • Helped clients perform grooming, bathing and other hygiene tasks.

Nursing Attendant

Ilocos Sur Provincial Hospital Gabriela Silang
Vigan City, Ilocos Sur, Philippines
05.2020 - 05.2022
  • Provided basic nursing care to patients such as bathing, dressing and feeding.
  • Monitored vital signs of patients and reported any changes to the nurse in charge.
  • Assisted with patient transfers between beds, wheelchairs, stairs or other surfaces.
  • Ensured that all medical equipment was properly maintained and cleaned after use.
  • Administered medications as prescribed by physicians and nurses.
  • Answered call bells promptly and responded to patient requests for assistance.
  • Reported any incidents or accidents involving patients immediately to the supervisor on duty.
  • Recorded patient conditions and vital signs before and after medical operations.

Education

Personal Support Worker

Humber College North Campus
06-2024

Caregiver

Data Center College of The Philippines
Ilocos Sur,Philippines
12-2019

Bachelor of Science - Criminology

University of Northern Philippines
Ilocos Sur,Philippines
04-2013

High School Diploma -

Magsingal National High School
Ilocos Sur,Philippines
03-2009

Skills

  • Daily living assistance
  • Detail Oriented
  • Time Management
  • Medical Reminder
  • Safe patient handlig

Certification

  • Certified in Standard First Aid and CPR/ AED level C ( BL)
  • Certified in Basic Life Support (HCP)

References

Shanta Persaud

Clinical Teacher, Nursing, and Personal Worker Programs

Faculty of Health Sciences and Wellness

Humber College ITAL

205 Humber College Blvd

Toronto, ON

M9W 5L7

shanta.persaud@humber.ca

Romana Pura

Personal Support Worker

Humber Valley Terrace Long-Term Care Home

647-688-8787

Raj Rai

Personal Support Worker

Humber Valley Terrace Long-Term Care Home

416-213-1680

Jazer Montillano

PSW Manager

416 479 4288

psw@caringtouchhealth.ca

Timeline

Personal Support Worker Student

Caring Touch Home Health Care Inc
03.2024 - 04.2024

Personal Support Worker Student

Humber Valley Terrace Long Term Home
01.2024 - 03.2024

Customer Service Representative

Metro
10.2023 - Current

Live-In Caregiver

Israel
05.2022 - 06.2023

Nursing Attendant

Ilocos Sur Provincial Hospital Gabriela Silang
05.2020 - 05.2022

Personal Support Worker

Humber College North Campus

Caregiver

Data Center College of The Philippines

Bachelor of Science - Criminology

University of Northern Philippines

High School Diploma -

Magsingal National High School

Similar Profiles

CREATE PROFILE
JOY MORALES