Jovendeep Kaur
Summary
Results-driven logistics and brokerage professional with extensive experience in carrier sales, freight brokerage, and dispatch management. Skilled in building strong carrier networks, negotiating competitive contracts, and delivering cost-effective transportation solutions. Experienced in managing FTL, LTL, and cross-border Canada–US shipments, with a proven ability to provide seamless service across multiple transportation modes. Recognized for creating long-term partnerships, resolving complex logistics challenges, and supporting business growth in fast-paced 3PL environments.
Overview
5
5
years of professional experience
Work History
3pl Broker
Starship Freight
05.2025 - Current
- Source and secure reliable carriers to support both FTL and LTL shipments, including cross-border Canada–US freight.
- Negotiate freight rates and carrier agreements to ensure cost-effective and dependable solutions.
- Build and maintain strong carrier relationships, providing consistent service for domestic and international moves.
- Utilize TMS platforms and load boards to match freight with capacity across multiple lanes.
- Coordinate shipments across regions, resolving service issues to ensure seamless client experience.
- Collaborate with sales and operations teams to design customized logistics solutions.
Carrier Sales Representative
Meta Force Shipping
04.2024 - 04.2025
- Sourced and onboarded new carriers to expand the transportation network.
- Negotiated rates and contract terms, balancing profitability with service reliability.
- Developed and maintained strong carrier relationships to ensure consistent capacity.
- Utilized load boards and TMS platforms to identify and assign freight opportunities.
- Coordinated with sales and operations teams to align carrier solutions with client needs.
- Monitored carrier performance, resolving service issues to maintain high-quality partnerships
Dispatch Supervisor
Shan Freightway Inc.
04.2023 - 04.2024
- Directed dispatch operations for both domestic and cross-border shipments, managing a team and overseeing scheduling.
- Negotiated contracts with carriers to secure reliable coverage and maintain service quality.
- Expanded carrier base to strengthen logistics capacity and provide flexibility for cross-border lanes.
- Implemented route planning strategies that enhanced efficiency and improved client satisfaction.
- Managed shipment challenges, ensuring compliance with customs requirements and on-time delivery.
Logistics Coordinator
Zeal Express Logistics Inc.
02.2021 - 03.2023
- Coordinated freight movements, including Canada–US shipments, ensuring compliance with cross-border requirements.
- Negotiated carrier agreements and supported brokerage operations with load matching.
- Built lasting relationships with carriers and customers to strengthen ongoing business partnerships.
- Oversaw dispatch functions and provided training to new team members.
- Maintained compliance with transportation regulations through accurate documentation.
Education
Diploma - International Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2022
Skills
- Carrier Sourcing & Sales Development
- Freight Brokerage (FTL, LTL & Cross-Border)
- Rate Negotiation & Contract Management
- Dispatch & Operations Leadership
- Transportation Management Systems (TMS) & Load Boards
- Carrier & Vendor Relationship Building
- Customer Service & Client Support
- Problem Solving & Process Optimization Route Planning
- Paperwork Processing
- Cost Determination
- Microsoft Office
- Work Order Management
- Database updates
- Customer Request Management
- Employee Training
- Organizational Skills
- Multitasking Abilities
- Friendly, Positive Attitude
LANGUAGES
English
Native or Bilingual
Timeline
3pl Broker
Starship Freight
05.2025 - Current
Carrier Sales Representative
Meta Force Shipping
04.2024 - 04.2025
Dispatch Supervisor
Shan Freightway Inc.
04.2023 - 04.2024
Logistics Coordinator
Zeal Express Logistics Inc.
02.2021 - 03.2023
Diploma - International Business
Conestoga College Institute of Technology And Advanced Learning