Summary

Overview

Work History

Education

Skills

Websites

Accomplishments

Languages

Timeline

Hugo Chaparro

Indio

Summary

Results-oriented logistics and operations executive with over 20 years of progressive experience in freight brokerage, port operations, transportation management, and business ownership. Expert in Transportation Management Systems (TMS) for optimizing load planning, real-time tracking, and operational workflows. Proficient in Microsoft Office (Excel/Word for advanced data analysis and reporting) and Google Workspace (Docs, Sheets, Drive for seamless team collaboration). Proven track record of building carrier networks, maximizing profitability through strategic pricing and quoting, ensuring on-time performance, and leading cross-functional teams. Complemented by long-term youth soccer coaching roles demonstrating strong leadership, mentorship, organization, and stakeholder communication skills. Eager to contribute deep industry expertise to a senior operations, logistics coordination, freight management, or administrative leadership position.

Overview

years of professional experience

Work History

Owner / Freight Broker

Xpress Freight Services Inc.

01.2022 - Current

Founded and led a full-service North American logistics provider specializing in ocean cargo shipments across diverse industries.
Directed end-to-end transportation operations, leveraging TMS software for load optimization, real-time tracking, carrier assignment, and visibility—achieving consistent on-time delivery rates and superior client satisfaction.
Built and expanded a reliable carrier network of 20+ partners capable of handling specialized and high-volume freight needs nationwide.
Oversaw client portfolio management, dynamic pricing strategies, operational efficiency initiatives, and 24/7 support to ensure seamless execution from pickup through delivery.
Implemented process improvements that reduced transit delays and enhanced profitability through data-driven quoting and load consolidation.

Co-Owner / Port Operations Director

EA&L Logistics Inc.

01.2019 - 01.2022

Directed daily port operations and coordinated high-volume freight movements across the western United States, managing complex intermodal and drayage logistics.
Utilized TMS platforms integrated with Google Workspace/Microsoft Office suite to schedule pickups/deliveries, maintain compliant documentation, monitor shipments in real-time, and resolve disruptions swiftly.
Collaborated on pricing models, quoting accuracy, load planning optimization, and strategic carrier partnerships that drove revenue growth and service reliability.
Led cross-functional teams to improve turnaround times and minimize demurrage fees through proactive monitoring and relationship management.

Port Operations Manager

Carpa Transport Inc.

01.2006 - 01.2019

Managed and motivated a team of dispatchers and operations staff to maximize production efficiency in fast-paced port and freight environments.
Coordinated extensive western U.S. freight movements, handling scheduling, regulatory documentation, client/carrier communications, and multi-modal transportation using office software and evolving TMS systems.
Proactively tracked and monitored shipments to anticipate/prevent service failures, resolve issues rapidly, and maintain high on-time performance standards.
Contributed to pricing strategies, competitive quoting, optimized load planning, and long-term carrier relationship development that supported sustained profitability and client retention.
Oversaw daily operations involving hundreds of shipments, reducing operational bottlenecks and improving team productivity through training and process enhancements.

Process Planner

Bowman Plating

Compton, CA

01.2005 - 01.2006

Developed and documented detailed operation sequences for aerospace-grade customer parts, ensuring full compliance with stringent industry specifications and quality standards.
Utilized Microsoft Excel and Word to create precise planning records, process flows, and reporting tools that supported accurate production scheduling and traceability.