Jovana Lukic

Dynamic and compassionate professional with a proven track record in customer care and small business management. Excelled at fostering sales in Borealis Botanica's Etsy Shop by leveraging problem-solving skills and attentive customer service, achieving a loyal customer base. Demonstrated exceptional time management and clear communication across roles. Skilled in creating personalized care plans and driving business growth through strategic marketing and customer engagement.

Urban Permaculture, Herbalism, Incense Making, Digital Marketing, and Customer Relationship Management

Volunteered with the Retree Action Network, the Stanley Park Ecological Society, the Environmental Youth Alliance, the EartHand Gleaners, the Still Creek Streamkeepers, the Purple Thistle Collective Food Forest, the Means of Production Garden, the Trillium Fibre Garden, the Copley Community Orchard, the Harmony Garden, the Squamish Community Forest restoration and clean-up, Everett Crowley Park stewardship community events, Musqueam Reserve invasive plant removal and ecological restoration, Mossom Creek Hatchery, the Green Streets Program City of Vancouver, the Strathcona Community Gardens, Food Not Bombs, Herbalists Without Borders, and United Plant Savers resulted in my receiving two Vancouver Small Neighborhood grants for community projects incorporating ecological art, science, native plants, permaculture design education, and reciprocal awareness of ecological systems building