Joshua Stuard
Los Angeles
Summary
Accomplished Keyholder Manager at Revolve with a proven track record in enhancing store operations and team management. Excelled in employee scheduling and customer service, significantly improving shopping experiences. Skilled in task delegation and mentoring, ensuring efficient daily operations and positive sales environments. Demonstrates expertise in store visual optimization and customer engagement, fostering repeat business.
Overview
10
10
years of professional experience
Work History
Keyholder Manager
Revolve
10.2024 - Current
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Accepted and processed customer returns.
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
- Adapted store layout according to changing seasons or promotional events, maximizing visual impact for enhanced sales results.
Grocery Clerk
Trader Joe's
04.2019 - 07.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Sales Associate
Nordstrom
01.2015 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Music Performance
California State Polytechnic University, Pomona
Pomona, CA05-2017
Skills
- Store operations
- Team management
- Task delegation
- Employee scheduling
- Customer service
- Training and mentoring
Timeline
Keyholder Manager
Revolve
10.2024 - Current
Grocery Clerk
Trader Joe's
04.2019 - 07.2024
Sales Associate
Nordstrom
01.2015 - 02.2019
Associate of Arts - Music Performance
California State Polytechnic University, Pomona
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