Joshua Reeves
Ottawa
Summary
Detail-oriented and customer-focused professional with experience in retail and food service. Skilled in maintaining a safe environment, monitoring for potential risks, and resolving issues calmly. Strong communicator with a proven ability to ensure safety while delivering excellent service. Committed to contributing to a secure and positive environment for both staff and customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bistro Server
Ikea
Ottawa
01.2025 - Current
- Followed proper sanitation standards when handling food items and equipment used in the restaurant.
- Processed order transactions and handled debit and cash operations.
- Handled customer complaints professionally while adhering to company policies.
Sales Associate
Dollarama
Ottawa
10.2021 - 05.2023
- Maintained clean, organized, and well-stocked check out areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Kept customers happy by quickly processing payments and bagging purchases
Sales Associate
Value Village
Ottawa
01.2021 - 10.2021
- Ensured an organized and clean sales floor by sweeping and ensuring the clothing racks were tidy and presentable
- Processed customer returns and exchanges by company policies, maintaining a fair and positive approach
- Provided customer service by resolving issues and ensuring a positive shopping experience
Education
Diploma - Interactive Media Design: Project Management
Algonquin College
Ottawa, ON04.2024
High School Diploma -
Earl Of March Secondary School
Ottawa, ON06-2022
Skills
- Clear communication
- Problem Solving
- Adaptability
- Time management
- Stress Management
- Attentive
Certification
Security Guard Licence
Red Cross First Aid & CPR/AED level C
Ontario Security Licence Completion Certificate
Timeline
Bistro Server
Ikea
01.2025 - Current
Sales Associate
Dollarama
10.2021 - 05.2023
Sales Associate
Value Village
01.2021 - 10.2021
Diploma - Interactive Media Design: Project Management
Algonquin College
High School Diploma -
Earl Of March Secondary School
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