JOSHUA OBOT
Winnipeg,Canada
Summary
To be the best in whatever I find to do. To add value and bring on board innovativeness as well as integrity. Free use of my gifts and talents to achieve both group and individual successes.
Overview
8
8
years of professional experience
Work History
Student Research Assistant
University Of Manitoba
09.2023 - Current
- Used Nvivo to perform qualitative and quantitative analysis of survey data.
- Prepared summaries of research data for use in high-level meetings and presentations.
- Facilitated team meetings to develop strategic plans
- Increased participation in Afro-Caribbean Mentorship Workshop events through in-person campus promotions
- Managed multiple social media platforms that helped inform individuals of events, resources and other information
Team Leader/Fundraiser
Premier Group Marketing (Globalfaces Direct)
02.2023 - 09.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Sales Representative /Fundraiser
Fieldway Marketing (Globalfaces Direct)
06.2022 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented brand marketing and sales campaigns.
Factory Production Worker
Northern Goose Processors Ltd
05.2021 - 10.2021
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Store Clerk/Cashier
MCC Thrift Store
04.2021 - 09.2021
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
Customer Service Representative/Administrative Assistant
DHL Warri
03.2018 - 08.2018
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Recommended products to customers, thoroughly explaining details.
Retail Shop Assistant
Templehill Stores
07.2017 - 09.2017
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Helped customers complete purchases, locate items and join reward programs.
Customer Service Representative
Eztaa Enterprises Lagos
07.2016 - 09.2017
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Arts - Anthropology
University of Manitoba
Winnipeg, MB06.2025
Bachelor of Arts - Anthropology
University of Manitoba
Winnipeg, MB06.2023
Skills
- Attention to details
- Post-Sales Support
- B2B Sales
- Staff Training
- Problem-Solving Strengths
- Product Promotion
- Upselling Techniques
- Oral communication
- Negotiation skills
- MS office; ability to work with numbers
- Active Listening
- Sales Expertise
Additional Information
- VOLUNTEER WORK , Bethel community church choir Winnipeg (2019)
Timeline
Student Research Assistant
University Of Manitoba
09.2023 - Current
Team Leader/Fundraiser
Premier Group Marketing (Globalfaces Direct)
02.2023 - 09.2023
Sales Representative /Fundraiser
Fieldway Marketing (Globalfaces Direct)
06.2022 - 09.2022
Factory Production Worker
Northern Goose Processors Ltd
05.2021 - 10.2021
Store Clerk/Cashier
MCC Thrift Store
04.2021 - 09.2021
Customer Service Representative/Administrative Assistant
DHL Warri
03.2018 - 08.2018
Retail Shop Assistant
Templehill Stores
07.2017 - 09.2017
Customer Service Representative
Eztaa Enterprises Lagos
07.2016 - 09.2017
Master of Arts - Anthropology
University of Manitoba
Bachelor of Arts - Anthropology
University of Manitoba
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