Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Hartwell

1995 Stonehenge Cr, Ottawa,ON

Summary

Dedicated developmental support worker experienced in delivering tailored assistance to individuals with developmental disabilities. Skilled in behavior management and program planning, with a focus on fostering independence and ensuring safety. Achievements include enhancing clients' quality of life and facilitating meaningful community engagement. Proven ability to build strong interpersonal relationships to support client needs.

Overview

5
5
years of professional experience

Work History

Developmental Support Worker

OCAPDD
Ottawa, ON
06.2022 - Current
  • Acted as role model for clients by exhibiting positive behaviors.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Facilitated social activities to promote community engagement and inclusion.
  • Advocated for client needs within the community and service systems.
  • Conducted assessments of clients' needs and abilities, developed individualized plans for each client, and monitored progress towards goals.

Personal Support Worker

Carecor
Ottawa, ON
11.2021 - 02.2022
  • Providing care to Patients in different hospitals
  • Answer call bells
  • Feed patients with swallowing difficulties when approved by nurse
  • Assist patients with ambulation/elimination needs
  • Personal Care-full or partial assist(grooming,dressing,mouth care
  • Change and straighten bed linens when needed
  • Maintain privacy of patient and confidentiality
  • Maintain safety,security and dignity of patient
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.

Practicum Student

Extendicare Laurier Manor
Ottawa, ON
07.2021 - 08.2021
  • Maintain accurate, detailed reports and records
  • Activities of Daily Living (ADLs)
  • Assist in maintaining safe, clean, and positive client environments
  • Palliative Care
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

Education

Willis College
01.2021

Everest College
01.2010

Skills

  • Team -Orientated
  • Food Handling
  • Personal Hygiene Assistance
  • Team Collaboration
  • Incontinence Care
  • CPI
  • Non-Violent Crisis intervention
  • Empathetic
  • WHIMIS
  • Gentle Persuasive Approaches
  • Dementia Knowledge
  • Bedside Care
  • Patient Ambulation
  • First Aid Certification
  • Medication Administration
  • Activities of Daily Living ADL Support

References

References Available upon Request

Timeline

Developmental Support Worker

OCAPDD
06.2022 - Current

Personal Support Worker

Carecor
11.2021 - 02.2022

Practicum Student

Extendicare Laurier Manor
07.2021 - 08.2021

Willis College

Everest College
Michelle Hartwell