Joshua Findlay
Toronto,ON
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Desjardins
02.2020 - 02.2021
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Tutor
Oxford Learning Center
01.2018 - 02.2020
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Retail Manager
Beer Store
03.2017 - 01.2018
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
Security Guard
BMO Field
01.2014 - 01.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Data Entry Specialist
Sapa Aluminum Solutions
06.2014 - 09.2015
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
Education
Associate of Science - Programming
Humber College
Toronto, ON06.2020
Associate of Arts - Acting
Seneca College of Applied Arts And Technology
North York, ON06.2017
High School Diploma -
Meadowvale Secondary School
Mississauga, ON06.2015
Skills
- Document Preparation
- Proofreading
- File Management
- Account Management
- Data Entry
- Quality Assurance
Languages
English
Native or Bilingual
Timeline
Insurance Agent
Desjardins
02.2020 - 02.2021
Tutor
Oxford Learning Center
01.2018 - 02.2020
Retail Manager
Beer Store
03.2017 - 01.2018
Data Entry Specialist
Sapa Aluminum Solutions
06.2014 - 09.2015
Security Guard
BMO Field
01.2014 - 01.2018
Associate of Science - Programming
Humber College
Associate of Arts - Acting
Seneca College of Applied Arts And Technology
High School Diploma -
Meadowvale Secondary School
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