Brandy Majors
Manteca
Summary
Dynamic insurance agent with proven expertise at Golden Service Insurance Agency, excelling in risk assessment and relationship building. Adept at educating clients on coverage needs and ensuring regulatory compliance, I consistently deliver exceptional customer service and foster strong client connections, driving sales and enhancing community engagement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Insurance Agent
Golden Service Insurance Agency
Manteca
03.2025 - Current
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Responded to customer inquiries and problems to promote great service.
Insurance Agent
Aaa Ncnu
Tracy
04.2002 - 02.2025
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Processed payments received from clients promptly according to established procedures.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Advised customers on the best ways to minimize risks associated with their assets.
Department Manager
Michaels Arts and Crafts
Tracy
01.2001 - 04.2002
- Ensured compliance with all safety regulations in the workplace.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Resolved customer complaints and issues promptly and professionally.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Education
Some College (No Degree) - Insurance And Risk Management
Insurance Training
San Francisco10-2006
Skills
- Excellent customer service skills
- Excellent research skills
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Insurance sales
- Risk assessment
- Regulatory compliance
- Policy writing
- Document preparation
- Community engagement
- Data entry
- Public speaking
- Relationship building
- Networking
- Conflict resolution
- Community relations
- Teamwork and collaboration
- Professional ethics
Affiliations
- Manteca Chamber of Commerce Ambassador
- Volunteer at street fair
- Community Involvement
- Recently applied to volunteer for Mary Graham Scholarship Foundation as well as Agape Villages
Accomplishments
- Platinum Insurance agent
- Gold Insurance agent
- Silver insurance agent
- Clients wrote letters to CEO regarding excellent customer service.
Certification
- Licensed Insurance Agent
- Certified in First aid
- Certified in CPR
- Certified in AED
Timeline
Insurance Agent
Golden Service Insurance Agency
03.2025 - Current
Insurance Agent
Aaa Ncnu
04.2002 - 02.2025
Department Manager
Michaels Arts and Crafts
01.2001 - 04.2002
Some College (No Degree) - Insurance And Risk Management
Insurance Training
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