Joshin Joy
Saskatoon,SK
Summary
Compassionate and reliable Direct Support Worker with experience assisting individuals with developmental, physical, and mental-health-related needs. Skilled in personal care, mobility support, behavior assistance, and person-centered service delivery in both community and healthcare settings. Brings a calm, respectful presence and a strong commitment to dignity, independence, and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Late Night Pizza
Scarborough
12.2022 - 01.2025
- Provide customer-focused service by handling inquiries, transactions, and issue resolution in a calm and professional manner.
- Efficiently operate POS systems, manage payments, and maintain accuracy under high-volume conditions.
- Support store organization through restocking, merchandising, and maintaining cleanliness.
- Demonstrate strong multitasking, communication, and problem-solving skills during peak periods.
- Prepared Pizza toppings,dough,,sides,and beverages following store standards
Support Worker / Care Assistant (Volunteer)
GRACE GARDEN HOME
India
08.2021 - 07.2022
- Assist residents with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility.
- Support residents with eating and drinking, including meal preparation and safe feeding when needed.
- Help residents maintain independence while offering assistance based on individual abilities.
- Monitor residents’ physical and emotional well-being and report any changes to senior staff or nurses.
- Communicate calmly and compassionately with residents, families, and staff.
- Report incidents, concerns, or changes in condition immediately.
- Build positive, respectful relationships with residents to promote trust and comfort.
- Engage residents in recreational activities, conversations, and social programs.
- Provide companionship and emotional support to reduce loneliness and encourage well-being.
Education
Diploma - Computer Programming
Georgian College
10.2024
Skills
- Mobility Assistance & Safe Transfers
- Personal Care & Daily Living Support
- Meal Preparation & Feeding Support
- Person-Centered Planning & Choice-Based Support
- Community Integration & Skill-Building
- Crisis Awareness & Emergency Response
- Collaboration with Families & Care Team
Certification
- CPR / AED
- Emergency First Aid
- Driver’s License
- Health and Safety awareness
Languages
English
Malayalam
Hindi
Tamil
Interests
Health and Wellness, Music , batmindon
Timeline
Customer Service Associate
Late Night Pizza
12.2022 - 01.2025
Support Worker / Care Assistant (Volunteer)
GRACE GARDEN HOME
08.2021 - 07.2022
Diploma - Computer Programming
Georgian College