Josh Tucker
Lloydminster,AB
Summary
A customer-focused leader with a proven track record in managing people and driving change. Specializes in operations strategy, sales, and marketing, with expertise in change management, KPI design, and data and performance analysis. Known for strategically planning, cultivating, and implementing initiatives that led to a remarkable 42% sales growth in 2021 and a 470% increase in lead conversion rate from June 2022 to June 2023. In 2024, successfully trained over 150 sales representatives, enhancing team skills and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Training and Development Manager
Ritchie Bros. Auctioneers
12.2023 - Current
- Oversaw hiring, onboarding, and training for all new sales hires, fostering alignment with company culture and sales objectives.
- Developed and implemented strategic training programs for existing reps, enhancing skill sets, and adapting to business needs.
- Reported and coached sales leaders on business performance, providing insights and recommendations for growth.
Lead Generation Supervisor - North America
Ritchie Bros. Auctioneers
St. John's, NL
06.2022 - 12.2023
- Identified operational weaknesses and implemented key solutions specific to people, processes, and technology.
- Provided leadership, insight, and mentoring to newly hired employees to support the new lead generation roadmap.
- Developed and implemented new KPI's and customized dashboards to track productivity, performance, and accountability.
- Developed workflows for new automated and manual processes, creating a seamless SOP.
Territory Manager
Ritchie Bros. Auctioneers
Kingston, ON
08.2019 - 06.2022
- Developed relationships with prospects to expand sales territory.
- Managed customer accounts, and asset evaluations
Trainee Territory Sales Manager
Ritchie Bros. Auctioneers
Truro, NS
06.2018 - 08.2019
- Directed cold calling activities to generate new customer business.
- Traveled to field locations in order to evaluate and appraise customer assets.
Education
Diploma - Business Management
Keyin College
St. John's, NL09.2017
Diploma - Human Resource Management
Keyin College
St. John's, NL09.2017
BBA - Business Administration And Management
University of Fredericton
Fredericton, NBSkills
- Marketing Expertise
- Data Analysis
- CRM Integration
- Price Structuring
- Project Management
- Deal Negotiations
- Construction & Transportation Asset Appraisals
- People Management
- Coaching and Mentoring
Certification
- Google AdWord Advanced Certificate
- Google Analytics Advanced Certificate
- Microsoft Office Advanced Certified
- Simply Accounting Certified
- SalesForce Certified
- Construction & Transportation Appraisals
Accomplishments
2024 Assistant Coach U18 Lloydminster Blazers Hockey Team
Awarded 2023 Sales Effectiveness Strategic Growth Award
Awarded 2021 Dave Ritchie Excellence Award, Top Performing TM
2021 Top Performing TM Award for Combined Target Revenue
2021 Iron Planet Top Performing TM Award for Online Transaction's
2020 & 2021 Top TM Engagement CAB's (Core Activity & Behavior Scripts)
2015 Avalon Celtics Minor Hockey - Coach of the Year
References
Personal and Business References Provided Upon Request
Timeline
Sales Training and Development Manager
Ritchie Bros. Auctioneers
12.2023 - Current
Lead Generation Supervisor - North America
Ritchie Bros. Auctioneers
06.2022 - 12.2023
Territory Manager
Ritchie Bros. Auctioneers
08.2019 - 06.2022
Trainee Territory Sales Manager
Ritchie Bros. Auctioneers
06.2018 - 08.2019
Diploma - Business Management
Keyin College
Diploma - Human Resource Management
Keyin College
BBA - Business Administration And Management
University of Fredericton
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