Josephine Yeama Lahai
Winnipeg,MB
Summary
- Am an energetic and outgoing person with great dedication in serving customers and provide them with an exceptional dining experience
- Organized and dependable candidate successful at managing multiple tasks
- Am a quick learners who adapts to fast paced environment and can handle multiple tasks under stress
- Am energetic marketing person with knowledge of advertising ,and consumer research strategies
- Am a team player
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Patient-focused health care with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Care Assistant
West Africa,sierra Leone
07.2022 - 07.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Played active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Supported needs of 3 residents under long-term care.
Food Service Handler
Palladio Restaurant
06.2021 - 03.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and maintained work areas, equipment and utensils.
- Set up and broke down food service lines quickly to maintain service flow.
Retailer Sales
Freetown Sierra Leone
02.2019 - 04.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales .
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Managed team of associates to ensure excellent customer service and efficient store operations.
Computer Skills
Sierra Leone
02.2019 - 03.2020
- Maintained spreadsheets of data across multiple systems.
- Changed and replaced backup tapes regularly and performed detailed server backups. Maintained spreadsheets of [computer] data across multiple systems while preserving exceptional data accuracy.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
Education
High School Diploma -
Annie Walsh Memorial Secondary School
Sierra Leone,west Africa09.2017
Diploma - Health Care Aide
CDI College
Winnipeg, MB07.2024
Skills
- Customer service
- Time management
- Food prep with kitchen utensils and plates
- Great attitude and integrity
- Excellent communication ability
- Sales and business knowledge
- Commercial awareness
- Proven team work and team player
- Ready to learn new things and other languages
- ADL support
- Home Care Aide (HCA)
- Feeding Assistance
- Supporting personal needs
- Bedsore Prevention
Certification
Food handling certificate
Languages
Timeline
Health Care Assistant
West Africa,sierra Leone
07.2022 - 07.2023
Food Service Handler
Palladio Restaurant
06.2021 - 03.2022
Retailer Sales
Freetown Sierra Leone
02.2019 - 04.2020
Computer Skills
Sierra Leone
02.2019 - 03.2020
High School Diploma -
Annie Walsh Memorial Secondary School
Diploma - Health Care Aide
CDI College
Food handling certificate
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