Ginger Larson
Williams Lake,BC
Summary
Dedicated Health Care Assistant with a proven track record at Cariboo Place, excelling in patient-focused care and maintaining stringent hygiene standards. Demonstrated ability to enhance patient satisfaction and comfort, coupled with exceptional time management and empathetic customer service. Skilled in observing patient responses and supporting personal needs, contributing to a positive, health-centric environment. I also hold a high value in satisfying customers needs, I am very honest and dependable, and hold my position very seriously. I am very punctual and reliable and I feel I would be an asset to your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Cariboo Place
Williams Lake
05.2019 - 01.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
Housekeeping Room Attendant
Super 8 Hotel
Williams Lake, BC
04.2018 - 05.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Education
Certificate - Health Care Aide
Sprott Shaw College
Kelowna, BC07-2009
Skills
- Time management
- Customer service
- Patient care
- Cleaning bathrooms
- Patient-focused care
- Guest relations
- Attention to detail
- Meal preparation
- Supporting personal needs
- Customer service-focused
- Empathy and compassionate care
- Chemical handling
- Observing responses
- Calm under stress
- Care monitoring
- Patient observation
Accomplishments
- Achieved accredibility through effectively helping with new team members become aware of the importance in their role of responsibilies with repspect to their job duties.
- Job mentoring, and team leading.
Languages
English
Certification
Care Aide certificate
Available upon request
Any certificate or references are available upon request.
Timeline
Health Care Assistant
Cariboo Place
05.2019 - 01.2024
Housekeeping Room Attendant
Super 8 Hotel
04.2018 - 05.2019
Certificate - Health Care Aide
Sprott Shaw College