Josephine Owusu
Ottawa,ON
Summary
I am an ambitious, confident person, with a good experience in occupational work safety, and a strong passion to learn new skills. I am proactive and customer-focused with good customer relationship.
Overview
11
11
years of professional experience
Work History
Site Administrator
Miwatek Ghana
01.2021 - 01.2024
- Comply with all safety and environmental procedures required by Newmont
- Liase with business partners to schedule for training, arrange transportation and book accommodation reservations for management
- Liaise with clients and order office supplies, double as an expeditor
- Maintain office staff by assisting the human resource manager in recruiting, selecting, orienting and training employees.
Warehouse Technician
Newmont Golden Ridge
01.2020 - 01.2021
- Comply with all safety and environmental procedures required by Newmont
- Lead team on the removal of write-off items from the warehouse and storing them at a designated bin location
- Keeping records of all write-off items on a spreadsheet with a hyperlinked
- Physically check orders against the packing list and receive items that meet specifications in SAP and report on stock levels
- Conduct effective housekeeping and perform any other administrative related task.
Supervisor
Ladufa Agrocare and Landscaping Limited-Ghana
01.2019 - 01.2020
- Double as the safety representative and lead team in preparing job hazard analysis before work begins
- Prepare weekly and monthly reports and record daily timesheet of employees
- Expedite orders to ensure goods are delivered to customers on time
- Prepare invoices for payment.
Commercial Cleaner
EddyJay Cleaning Services
01.2016 - 01.2018
- Comply with all safety and environmental procedures required
- Report on any maintenance and repairs
- Perform and document routine inspection and maintenance activities
- Sweeping and mopping floors, Dusting work surfaces, Removing cobwebs, Disinfect surfaces and Emptying bins
- Maintaining good and professional clients relationship.
- Disinfected surfaces to remove bacteria and maintain hygiene standards.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Waitress
Lappiaza Restaurant
01.2015 - 12.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Greet customers and escort them to their table
- Present menu and provide detailed information when asked and offer menu recommendations upon request
- Take accurate food and drinks orders using a POS ordering software
- Quickly reset and cleaned up tables after customers left for a pleasant atmosphere for guests and to enable speedy turnaround and guest flow.
- Collaborated with team members to consistently provide efficient service and seamless guest experiences during peak hours.
Sales Clerk
Allterrian Services
01.2013 - 01.2014
- Advice customers by providing information on products
- Help customers make selection by building customer confidence; offering suggestions
- Process payment by totaling purchases
- Stock take and periodic check of expiry date on products
- Rendering daily account
- Maintaining positive business relationships for future sales.
Education
Post Graduate Certificate - Project Management
Algonquin College
Ottawa, ON10.2025
Bachelor of Technology in Procurement and Supply Chain Management -
Koforidua Technical University
01.2020
Skills
- MS suites (Excel, Word, PowerPoint and Outlook)
- Good communication and interpersonal relationship and selling skills
- Planning, organizing and prioritizing skills
- Team player and detailed oriented
- Conflict Resolution skills
Languages
English
Full Professional
Timeline
Site Administrator
Miwatek Ghana
01.2021 - 01.2024
Warehouse Technician
Newmont Golden Ridge
01.2020 - 01.2021
Supervisor
Ladufa Agrocare and Landscaping Limited-Ghana
01.2019 - 01.2020
Commercial Cleaner
EddyJay Cleaning Services
01.2016 - 01.2018
Waitress
Lappiaza Restaurant
01.2015 - 12.2015
Sales Clerk
Allterrian Services
01.2013 - 01.2014
Post Graduate Certificate - Project Management
Algonquin College
Bachelor of Technology in Procurement and Supply Chain Management -
Koforidua Technical University