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Scotiabank Arena
Pizza Pizza
06.2022 - Current
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Interacted well with customers to build connections and nurture relationships.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Trained new employees on proper protocols and customer service standards.
Warehouse Worker
UPS
01.2023 - 06.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
Supervisor
Nelson Trading
03.2021 - 11.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Conducted routine inspections to check quality and compliance with established specifications.
- Boosted team performance by developing customer service training materials and conducting service training.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Pizza Maker
Papaye’ pizza
Kumasi
09.2019 - 01.2021
Human Resource Management
Kwame Nkrumah University
08.2021
- Research
- Quality Assurance
- Fluent in Language
- Data Entry
Warehouse Worker
UPS
01.2023 - 06.2023
Scotiabank Arena
Pizza Pizza
06.2022 - Current
Supervisor
Nelson Trading
03.2021 - 11.2022
Pizza Maker
Papaye’ pizza
09.2019 - 01.2021
Human Resource Management
Kwame Nkrumah University
