Joseph Fallin Fallin
La Puente
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Sales Supervisor
Founders Financial Group
07.2024 - Current
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Effectively coached team members to reach weekly and monthly sales goals.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Bartender
Landers
05.2022 - 07.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Whittier High School
Whittier, CA01-2012
Skills
- Health codes compliance
- Safe service compliance
- Mixology
- Service-oriented mindset
- Staff management
- Training staff
- Meeting quotas
Timeline
Sales Supervisor
Founders Financial Group
07.2024 - Current
Bartender
Landers
05.2022 - 07.2024
High School Diploma -
Whittier High School