Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Sales Supervisor
Founders Financial Group
07.2024 - Current
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Promoted exceptional customer service by engaging clients on sales floor.
Effectively coached team members to reach weekly and monthly sales goals.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Bartender
Landers
05.2022 - 07.2024
Kept bar presentable and well-stocked to meet customer needs.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Obtained cash bank and stocked service bar to prepare for operation.
Served high customer volumes during special events, nights, and weekends.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.