I AM AN OUTGOING INDIVIDUAL WITH THE ABILITY TO WORK IN FAST PACED ENVIRONMENTS. RECENTLY OBTAINED MY PROSERVE LICENSE AND I AM CURRENTLY SEEKING FULL TIME EMPLOYMENT TO HELP ME GROW AND DEVELOP NEW SKILLS IN THE SALES AND SERVICE INDUSTRY
Overview
5
5
years of professional experience
Work History
Sales Associate
Foursight
Fort McMurray, AB
06.2023 - 10.2024
Trained new employees on sales floor procedures and protocols.
Prepared merchandise for purchase.
Performed opening and closing duties, including cash handling.
Managed inventory levels, restocked shelves as needed.
Maintained knowledge of sales and promotions, return policies and security practices.
Assistant Manager
Bootleggers
Fort McMurray, AB
10.2023 - 04.2024
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Proposed or approved modifications to project plans.
Reviewed completed work to verify consistency, quality, and conformance.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained up-to-date knowledge of industry trends and best practices.
Produced thorough, accurate and timely reports of project activities.
Analyzed business performance data and forecasted business results for upper management.
BARISTA TRAINER
Starbucks
Fort McMurray, AB
08.2021 - 06.2023
Greeting customers upon entry to the store welcoming them in a professional manner
Taking mobile and café food and drink orders
Preparing food in the oven(s), stocking the fridges and coffee bar
Customer service support to bar and cashier staff
Taking inventory of stock and unloading the deliveries when arriving
Crafting specialty hot and cold bar drinks as per customer orders to the customers satisfaction
Training new staff and educating them on how to make drinks and work til
Cleaning the store and restocking items to ensure efficiency
Able to handle customers concerns in a friendly manner.
Line Cook/prep Cook
Boston Pizza Restaurant
Fort Mcmurray
07.2020 - 03.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Grilled meats and seafood to customer specifications.
ORANGETHEORY FORT MCMURRAY – SALES ASSOCIATE
07.2020 - 12.2020
Answering phone in a friendly manner
Making cold calls to sell fitness members and drive clients into the gym for a free workout
Cleaning and maintaining high traffic areas
Education to members about heart rate zones and how to achieve a member’s best fitness result
Assisting members with their heart rate monitors before and during classes
Handling customer concerns in a friendly manner.
RECEPTIONIST- COOL BLONDES SALON
07.2019 - 12.2019
Provided customer service by making reminder calls for appointments and rescheduling appointments, as necessary
Maintaining in-store merchandise
Managed booking and scheduling appointments
Involved prepping for clients and cleaning the salon at the end of each day
Operate telephone, screen, or forward calls, providing information, taking messages
General cleaning duties as required.
Education
Father Patrick Mercredi High School
01.2021
Skills
Time Management
Great with communication and a skilled listener
Patient and a quick learner who can work independently or as a team while maintaining productivity
Can lift up to 50lbs
Communication in Sign Language as a second language